Senior Console Operator at JobsRUs.com
Alpharetta, GA 30005
About the Job
JobsRUs.com
is seeking hire a Senior Console Operator for our client in Alpharetta, GA!
Benefits Available!
Weekly Pay!
$31.30/Hour
Shift Details: 8:00AM to 5:00PM
DESCRIPTION:
The Senior Console Operator monitors and responds to events on consoles and troubleshoots and resolves mainframe and production control incidents
He/She responds to incoming calls from Information Services (I.S.) Help Desk representatives and support teams to assist with resolving incidents and events
This position implements standard procedures and manages incidents in the production environment
He/She maintains knowledge of critical applications and error recovery procedures
This position supports daily operational procedures to maintain 24x7 environment service levels
He/She interprets computer generated messages, determines appropriate actions, and follows standard procedures
He/She implements production system schedules changes to successfully complete and adhere to the change control guidelines
This position delivers internal and external customer support and interacts with vendors to resolve issues
The position does not require traveling in personal vehicle
Job Duties:
The shift rotates every 4 months between first and second shift
(0630 - 1515, 1430 - 2315)No traveling in personal vehicle is not required nor allowed Monitors the production environment for alerts Provides Incident Support, including communications, trending and tracking Documents incidents with appropriate level of detail in trouble ticketing system Interacts with I.S
Teams and Infrastructure Vendors Supports Troubleshooting and Analysis of production incidents Administers and Supports Basic change control
Works under general supervision and selects from written instructions and established procedures to accomplish assigned tasks
Routine and regular contact with employees within and outside of work unit requiring explanation, discussion and interpretation
Customer oriented.
Job Requirements:
Bachelor's in Computer Science or the equivalent preferred The Sr
Console Operator must be well organized and task oriented with effective written and verbal communications skills
Zone of Separation Environment (Z/OS)Beginner Data Communications, DB2 Data Sharing, Tivoli Intermediate Level Proficiency with Transmission Control Protocol/Internet Protocol (TCP/IP), Time Sharing Option (TSO), Multiple Virtual Storage (MVS)/ Job Control Language (JCL), Multiple Virtual Storage (MVS)/Virtual Telecommunications Access Method (VTAM)Intermediate WebSphere Intermediate Technical Knowledge of Hardware & Software Intermediate/Advanced Microsoft Office (Word, Excel, Access and PowerPoint)
is seeking hire a Senior Console Operator for our client in Alpharetta, GA!
Benefits Available!
Weekly Pay!
$31.30/Hour
Shift Details: 8:00AM to 5:00PM
DESCRIPTION:
The Senior Console Operator monitors and responds to events on consoles and troubleshoots and resolves mainframe and production control incidents
He/She responds to incoming calls from Information Services (I.S.) Help Desk representatives and support teams to assist with resolving incidents and events
This position implements standard procedures and manages incidents in the production environment
He/She maintains knowledge of critical applications and error recovery procedures
This position supports daily operational procedures to maintain 24x7 environment service levels
He/She interprets computer generated messages, determines appropriate actions, and follows standard procedures
He/She implements production system schedules changes to successfully complete and adhere to the change control guidelines
This position delivers internal and external customer support and interacts with vendors to resolve issues
The position does not require traveling in personal vehicle
Job Duties:
The shift rotates every 4 months between first and second shift
(0630 - 1515, 1430 - 2315)No traveling in personal vehicle is not required nor allowed Monitors the production environment for alerts Provides Incident Support, including communications, trending and tracking Documents incidents with appropriate level of detail in trouble ticketing system Interacts with I.S
Teams and Infrastructure Vendors Supports Troubleshooting and Analysis of production incidents Administers and Supports Basic change control
Works under general supervision and selects from written instructions and established procedures to accomplish assigned tasks
Routine and regular contact with employees within and outside of work unit requiring explanation, discussion and interpretation
Customer oriented.
Job Requirements:
Bachelor's in Computer Science or the equivalent preferred The Sr
Console Operator must be well organized and task oriented with effective written and verbal communications skills
Zone of Separation Environment (Z/OS)Beginner Data Communications, DB2 Data Sharing, Tivoli Intermediate Level Proficiency with Transmission Control Protocol/Internet Protocol (TCP/IP), Time Sharing Option (TSO), Multiple Virtual Storage (MVS)/ Job Control Language (JCL), Multiple Virtual Storage (MVS)/Virtual Telecommunications Access Method (VTAM)Intermediate WebSphere Intermediate Technical Knowledge of Hardware & Software Intermediate/Advanced Microsoft Office (Word, Excel, Access and PowerPoint)
