Senior Customer Support/Account Representative - Recruitlink
Columbus, OH
About the Job
Job Summary:
The Senior Customer Support/Account Representative will engage with internal clients via inbound and outbound calls, offering support throughout the account lifecycle.&
This role focuses on delivering world-class service, building relationships, and providing timely solutions while adhering to internal policies and procedures.
Key Responsibilities:
Handle inbound and outbound phone calls to support internal clients.
Provide ongoing assistance during the account opening process and throughout the account lifecycle.
Deliver world-class service and build strong relationships with internal clients.
Address and resolve client issues promptly and effectively.
Adapt to a fast-paced, evolving environment.
Required Qualifications:
1-2 years of experience in financial services or customer service.
Attention to detail, dependability, and a strong service orientation.
Self-starter with the ability to work in a fast-paced environment.
Interest in career development.
Preferred Qualifications:
A four-year college degree is preferred.
Source : Recruitlink