Senior Customer Support/Account Representative - Recruitlink

Job Summary:

The Senior Customer Support/Account Representative will engage with internal clients via inbound and outbound calls, offering support throughout the account lifecycle.&

This role focuses on delivering world-class service, building relationships, and providing timely solutions while adhering to internal policies and procedures.

Key Responsibilities:

Handle inbound and outbound phone calls to support internal clients.

Provide ongoing assistance during the account opening process and throughout the account lifecycle.

Deliver world-class service and build strong relationships with internal clients.

Address and resolve client issues promptly and effectively.

Adapt to a fast-paced, evolving environment.

Required Qualifications:

1-2 years of experience in financial services or customer service.

Attention to detail, dependability, and a strong service orientation.

Self-starter with the ability to work in a fast-paced environment.

Interest in career development.

Preferred Qualifications:

A four-year college degree is preferred.