Senior Data Analyst, Warehouse Design - Remote - GXO Logistics Corporate Services, Inc.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Logistics at full potential.

At GXO Logistics, we are constantly looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As a Senior Data Analyst, Warehouse Design, you will support the Customer Solutions group in leading customer-facing meetings. You will perform trend research, manage customer scorecards, proactively identify and drive performance improvements, and ultimately be the advocate for the customer. The Senior Data Analyst, Warehouse Design will work creatively with multiple internal departments including Sales, Operations, and Finance to improve our customers' overall experience.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Extract data from multiple sources, cleanse, transform, and load the data into a central repository
• Perform root cause analysis and corrective action plans when required
• Perform trend analysis to provide strategic and actionable business insights that enable leadership to make data-driven decisions and reduce the risk of customer churn
• Identify and advocate for robust solutions to recurring issues that affect our customers. Partner with technology teams to prioritize enhancements when appropriate
• Facilitate operational reporting for monthly/quarterly business reviews for assigned focus accounts

At a minimum, you'll need:

• Bachelor's degree with 2 years of related experience; or graduate degree with 1 year of related experience; or equivalent experience
• Experience in extracting data from multiple sources and cleanse, transform in Power BI using Power Query, ensure data accuracy, and load the data into a relational database
• Ability to write complex SQL queries in any relational database environment like Oracle, MySQL etc.
• Experience in analyzing complex business data and deriving insights and creating dashboards, reports, and visualizations using Power BI
• Design and develop efficient and scalable data models to use in reports and analysis
• Good understanding of supply chain, distribution, logistics processes and ability to understand, analyze and interpret the order line level data and generate meaningful reports
• Experience in performing root cause analysis, build predictive, optimization, and simulation models
• Excellent verbal and written communication skills and presentation skills with the ability to walk thru the data analysis to leadership and/or customers and tell a data-driven story
• Experience with Microsoft Office products with advanced Excel proficiency including pivot tables, VLOOKUP, and analyzing multiple lines of data

• Experience in ETL tools like Pentaho, Informatica, SSIS etc., which includes data ingestion, transformation, cleansing, and data loading
• Experience in advanced analytics and tools like Python, R etc.
• Experience in visualization tools like Tableau
• Understanding of machine learning, data mining, and experience in algorithmic program development and coding
• Transportation knowledge of TMS and transportation modes, pricing, milk runs, etc.

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GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.