Senior Digital Content Automation Engineer, WW CSO at Apple
Cupertino, CA 95014
About the Job
SummaryPosted: Weekly Hours: 40 Role Number:200562948Imagine what you could do here
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries
It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts
Join Apple, and help us leave the world better than we found it.
Apple's WW Channel Strategy & Operations (CSO) organization focuses on developing and deploying worldwide sales programs and best practices to deliver an extraordinary customer experience in the channel and drive Apple Channel sales
With deep functional expertise in digital, physical, and people enablement spaces, our WW CSO team closely collaborates with many cross-functional groups at world-wide and regional levels.
We are seeking a highly experienced Digital Content Automation Engineer to join our Worldwide CSO Technology team
In this role, you will drive automation across key digital content processes and serve as a key resource for short-term and long-term deliverables for our content technology roadmap
You will drive step-by-step operational automation enhancements during Apple's new product introduction (NPI) events and partner cross-functionally to deliver multi-year digital content sourcing, enhancement, and distribution architectures and engineering processes
You will also explore generative AI digital content workflow tools and capabilities to support digital content automation and partner with cross-functional AI/ML engineering teams to implement these capabilities
Through your passion and influence, you will play a critical part in driving our technology vision forward for years to come.DescriptionIn this role, you will:
- Build, develop, automate, and launch a new digital content regionalization system and a new universal taxonomy tool set connected to other internal systems.
- Work with large, unstructured digital content data sets, channel partner Apple assortment, product taxonomies, videos, images, product descriptions, and more to reduce cross-functional team member manual digital content publishing efforts.
- Build automation scripts to help publishing teams publish more accurate, complete digital content faster during Apple's NPI events.
- Analyze, propose, build, and scale limited and broader automation scripting tools and capabilities to support Apple publishers.
- Optimize the content distribution workflow and utilize automation scripts, machine learning models etc to enable process improvements.
- Support, track, and ensure implementation and publishing of data/content within time sensitive workflows
- Manage external vendors, technology budgets, negotiations and QA resources.
- Partner with cross-functional teams such as Marcom, Business Process Re-engineering (BPR), Product Marketing and Engineering on developing new solutions to improve digital content distribution.
- Collaborate with other technical teams on DevOps responsibilities for application deployment, performance, monitoring, reliability, and scalability.Minimum QualificationsTypically requires a minimum of 12+ years of related experienceDemonstrated ability in back-end programming with Python, JavaScript, and SQLFamiliarity deploying applications and utilities on cloud platforms (e.g., AWS or GCP)Expertise in monitoring tools and CI/CD pipelinesStrong understanding of API’s, HTTP(S), and REST architectureProficiency in driving automation and scalability to processes and tools; Experience building automation tools, utilities, and web applications for data pipelines, cleansing, and transformationExperience managing content meta-data and asset performance across a global digital channelDeep expertise in building digital content automation workflows and connecting product information management systems (PIM), content management systems (CMS), and digital asset management systems (DAM) such as Adobe, Content Stack, and/or StiboBachelor's degree or equivalent experience in computer science, data science, or digital content managementPreferred QualificationsSolid understanding of content localization processes for a global audienceBroad experience defining requirements and integrations tied to various content tools, e.g
PIM, DAM, CMS, Service provider/syndication is highly desirableFamiliarity with eCommerce technology platforms (e.g., Shopify)Experience with Unix-based systems and command-line toolsBackground working with annotated data and/or leveraging generative AI in products is a plusPrior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.Ability to create solutions, navigate ambiguity, and bring clarity to early-stage product ideasExcellent communication and collaboration skillsOutstanding problem-solving, critical thinking, and analytical skillsProven relationship building skills and ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partnersAbility to deliver large scale initiatives, with high levels of complexity in a fast-paced, multi-functional environmentMaster’s Degree is a plusPay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range
This provides the opportunity to progress as you grow and develop within a role
The base pay range for this role is between $195,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs
Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition
Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation
Learn more about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity
We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics
Learn more about your EEO rights as an applicant.
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries
It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts
Join Apple, and help us leave the world better than we found it.
Apple's WW Channel Strategy & Operations (CSO) organization focuses on developing and deploying worldwide sales programs and best practices to deliver an extraordinary customer experience in the channel and drive Apple Channel sales
With deep functional expertise in digital, physical, and people enablement spaces, our WW CSO team closely collaborates with many cross-functional groups at world-wide and regional levels.
We are seeking a highly experienced Digital Content Automation Engineer to join our Worldwide CSO Technology team
In this role, you will drive automation across key digital content processes and serve as a key resource for short-term and long-term deliverables for our content technology roadmap
You will drive step-by-step operational automation enhancements during Apple's new product introduction (NPI) events and partner cross-functionally to deliver multi-year digital content sourcing, enhancement, and distribution architectures and engineering processes
You will also explore generative AI digital content workflow tools and capabilities to support digital content automation and partner with cross-functional AI/ML engineering teams to implement these capabilities
Through your passion and influence, you will play a critical part in driving our technology vision forward for years to come.DescriptionIn this role, you will:
- Build, develop, automate, and launch a new digital content regionalization system and a new universal taxonomy tool set connected to other internal systems.
- Work with large, unstructured digital content data sets, channel partner Apple assortment, product taxonomies, videos, images, product descriptions, and more to reduce cross-functional team member manual digital content publishing efforts.
- Build automation scripts to help publishing teams publish more accurate, complete digital content faster during Apple's NPI events.
- Analyze, propose, build, and scale limited and broader automation scripting tools and capabilities to support Apple publishers.
- Optimize the content distribution workflow and utilize automation scripts, machine learning models etc to enable process improvements.
- Support, track, and ensure implementation and publishing of data/content within time sensitive workflows
- Manage external vendors, technology budgets, negotiations and QA resources.
- Partner with cross-functional teams such as Marcom, Business Process Re-engineering (BPR), Product Marketing and Engineering on developing new solutions to improve digital content distribution.
- Collaborate with other technical teams on DevOps responsibilities for application deployment, performance, monitoring, reliability, and scalability.Minimum QualificationsTypically requires a minimum of 12+ years of related experienceDemonstrated ability in back-end programming with Python, JavaScript, and SQLFamiliarity deploying applications and utilities on cloud platforms (e.g., AWS or GCP)Expertise in monitoring tools and CI/CD pipelinesStrong understanding of API’s, HTTP(S), and REST architectureProficiency in driving automation and scalability to processes and tools; Experience building automation tools, utilities, and web applications for data pipelines, cleansing, and transformationExperience managing content meta-data and asset performance across a global digital channelDeep expertise in building digital content automation workflows and connecting product information management systems (PIM), content management systems (CMS), and digital asset management systems (DAM) such as Adobe, Content Stack, and/or StiboBachelor's degree or equivalent experience in computer science, data science, or digital content managementPreferred QualificationsSolid understanding of content localization processes for a global audienceBroad experience defining requirements and integrations tied to various content tools, e.g
PIM, DAM, CMS, Service provider/syndication is highly desirableFamiliarity with eCommerce technology platforms (e.g., Shopify)Experience with Unix-based systems and command-line toolsBackground working with annotated data and/or leveraging generative AI in products is a plusPrior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.Ability to create solutions, navigate ambiguity, and bring clarity to early-stage product ideasExcellent communication and collaboration skillsOutstanding problem-solving, critical thinking, and analytical skillsProven relationship building skills and ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partnersAbility to deliver large scale initiatives, with high levels of complexity in a fast-paced, multi-functional environmentMaster’s Degree is a plusPay & BenefitsAt Apple, base pay is one part of our total compensation package and is determined within a range
This provides the opportunity to progress as you grow and develop within a role
The base pay range for this role is between $195,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs
Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition
Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation
Learn more about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity
We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics
Learn more about your EEO rights as an applicant.
