Senior Director, Account Management - EPAM Systems

We are hiring a Senior Director, Account Management, who is passionate about leading strategic initiatives and making a measurable impact on our CPG clients’ business, and their customers. As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting engagements for some of the biggest CPG brands in the world. Apply now to learn more about this exciting opportunity.

Responsibilities

• Act as the Client Partner with clients, internal teams, and BU Heads / Sales Leads owning a portfolio of accounts

• Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction

• Understand the intersection between technology, customers, and business and serve as a trusted advisor that brings technology-enabled solutions

• Monitor current and emerging trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how it affects clients business and initiatives

• Drive account revenue within the client/account portfolio as well as accelerate opportunities to influence and sell end-to-end EPAM services

• Develop and shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase

• Work closely with project/program management to ensure successful delivery through an integrated delivery model

• Responsible for managing all financial and contractual aspects of account engagements

• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio

• Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals

Requirements

• 15+ years of experience in a client-facing account growth role, with a background in consulting or engineering and with responsibility for revenue attainment

• 10+ years of experience working with the CPG industry and demonstratable experience with selling complex, multi-disciplinary engagements

• Exceptional leadership/management skills and superb verbal and written communication skills, with seasoned presentation skills, executive presence, and interpersonal skills

• Proven ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team

• Proven history of leading teams and contributing to cross-functional teams

• High skilled in problem-solving and creative thinking abilities with attentiveness to details and execution

• Familiar with technology, business models, and trends across a wide spectrum of technical solution offerings for enterprises

• Experience with managing and monitoring performance metrics across accounts and account portfolios

• Ability and willingness to travel as needed, up to 25%

• Ideally located in Cincinnati, OH

Benefits

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to LinkedIn learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program