Senior Director, Contract Administration - Manhattan Associates

We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place. The Senior Director, Contract Administration, is a key member of the Legal team, with responsibility for negotiating, drafting, and advising our internal stakeholders with respect to our Cloud Services, Software License and Professional Services customer contracts. It is a great opportunity to work within an experienced legal and contracts team and interface with leadership across departments at at a fast-paced, high-growth, industry-leading company. This position has significant growth potential in terms of people management, development of contracting strategy, and other leadership roles. The Senior Director will report to the Vice President, Contracts and Administration, and also will have significant engagement with the SVP and Chief Legal Officer. Responsibilities: Partner with Executive Vice President, Sales (Americas), and account executives in negotiating our muti-million dollar technology contracts across various industries (retail, wholesale, manufacturing, consumer goods, pharmaceutical, grocery, food and beverage, transportation, and government, ; Draft, or oversee drafting, of customer contracts; collaborate with and advise “EMEA” and “APAC” contracting teams regarding contracting strategies and multi-national agreements. Develop and maintain a detailed understanding of the company’s products and its services infrastructure, and general understanding of the company’s revenue recognition rules. Advise the company’s Sales and Professional Services teams on contract interpretation and assist with contact dispute resolution. Work with Legal and Sales teams to address trends in contract negotiations and recurring contracting challenges. Interface with other company functions, including corporate Legal, Sales, Professional Services, Finance and Accounting, IT, Cloud Operations, Product Management, and Software Support. Requirements: Bachelor's degree and 10 years of progressively responsible experience in contract negotiations, drafting, or administration (or equivalent), preferably in the technology/software industry Master’s or Law Degree a plus Business operations experience a plus Strong writing (including contract drafting) and oral communications skills Analytical thinker Leadership experience in a large organization Dynamic; strong relationship management; self-directed Extremely organized and possessing superior time-management skills Experience in software industry (preferred) Ability to perform in fast-paced, cross-functional business environment Global perspective of business environments and technology (preferred) Highest integrity and standards of ethical conduct #LI-GW1 Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. At Manhattan Associates our supply chain and omnichannel technology positively affect how people work, shop and live – every single day. Though we all take different paths to get here, everyone shares one belief: We’re good people doing great things.