Senior Director ED Performance Improvement - HCA Healthcare

Description

Introduction

Do you want to join an organization that invests in you as a Senior Director ED Performance Improvement? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Director ED Performance Improvement like you to be a part of our team.

Job Summary and Qualifications

The PI Sr. Director Emergency Services provides leadership in the development and execution of strategies to drive clinical and operational improvement in key area of Emergency Services. The PI Sr. Director Emergency Services collaborates with Group Operations, CSG and OSG Service Line Leadership to develop strategy, initiatives, and operational standards to improve care coordination and care delivery in our ERs. This position will lead multiple teams responsible for identifying performance improvement opportunities and executing strategies to improve operational, financial and clinical performance.

Duties Include but are not limited to: 

• Works in collaboration with facility, division, CSG and OSG Service Line leadership team to design and implement strategies and identify best practices to achieve improvement in clinical outcomes, patient satisfaction, physician engagement and growth and financial measures
• Ensures organizational alignment in key clinical and operational processes for consistency in approach and execution across the company to improve quality, service and growth in our facilities
• Develops implementation strategies in collaboration with corporate, division and facility colleagues that maximize potential for clinical and operation improvement
• Serves as a resource to hospitals and divisions in the onboarding and education of new ER Directors
• Provides strategy and direction to PI Emergency Services Team
• Identifies performance variations and opportunities providing oversight to subsequent plans and drives execution
• Collaborates with facility, division and corporate clinical and operational service line leaders to develop and/or identify best demonstrated practices to improve clinical and operational performance across the company
• Coordinates and integrates data and analyses for opportunity and performance review
• Defines data requirements for monitoring performance, improvement, and outcomes of care. Works collaboratively with IT&S and Clinical Analytics to provide meaningful reports and analysis to facility, division, and corporate leaders
• Facilitates Rapid Design Sessions to identify clinical performance opportunities and clinical process improvements, including identification of best demonstrated practices
• Evaluates delivery models, new or expanded lines of business and technologies, profitability/contribution margins, and best practices across the service line
• Cultivates positive relationships with and maintains an environment of collaboration and cooperation at all levels of the organization, including the division and the facility executive teams
• Drives material improvement in clinical outcomes, patient satisfaction and volume/financial measure for key measurement areas as defined by the executive leadership team
• Possesses strategic vision, excellent communication skills, proven motivational capabilities, executive presence and a demonstrated track record of delivering results and attaining goals
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Performs other duties as assigned

Education: 

• Bachelor’s degree Nursing, Healthcare Administration or other related field 
• Master's degree Business Administration preferred 

Qualifications: 

• 5+ years of leadership experience in a hospital emergency department with demonstrated success developing and executing strategies, building positive relationships with internal and external stakeholders and optimizing performance metrics required 

• 7+ years of experience in large scale project coordination preferred

• The job may require up to 50% travel 

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Director ED Performance Improvement opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.