Senior Director - EU SC Liaison and IBU SC Excellence at Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Commercial Demand Planning Lead to be responsible for standardizing the demand planning operations and forecast methodology and developing baseline forecast in collaboration with EU Liaisons and commercial teams, at the same time, run the processes focused on the integration of market intelligence and the coordination of Supply Chain with the Business units in IBU.

This role will also serve to integrate and run those business process associated with the management of the late life cycle of our products. Responsibilities include acting as first interphase in the communication and escalation processes impacting the short-term supply with the BU, and lead the Hub S&OP’s for the periodic review of the mid/long-term demand and supply reconciliation. This role will also represent global supply chain on those activities specifically associated around the Late Life Cycle of products such as support to Business development, SKU rationalization, sourcing decisions, etc.

This leadership position is also responsible for developing, motivating, and growing a team of regional coordinators and product experts in support to this function.

Successful candidates will have a wide understanding of the supply chain, business, and financial processes, with a strategic mindset - able to apply deep technical understanding to meet the needs of the business and will be able to influence across functions and geographies and at multiple levels within the organization.

This position reports to the Associate VP of IBU Supply Chain.

Responsibilities:

Functional:

• Standardization of Demand Planning Operations in IBU
  • Establish standards and framework to improve accuracy of demand forecasts for commercial assets based on historical data, market trends, inputs from relevant stakeholders
  • Establish and streamline exception management processes to troubleshoot demand planning related issues & escalations
  • Monitor KPIs for commercial demand planning processes
  • Identify and implement best practices to stay current with industry trends and innovations in demand planning and supply chain management to improve processes and systems

• Support to IBU processes
  •  Support the Allocation process for all IBU in partnership with Finance
  •  Triage process for shortages related to SC
  •  Support with IBU metrics, reports and analysis

• Lead SC Interface with the European Hubs
  • Serve as the Global Supply Chain interphase in the communication/escalation processes with the BU’s of product supply related issues.
  • Lead the Hub S&OP’s for an effective periodic review of the mid/long term demand and supply reconciliation with the appropriate BU and finance representation.
  • Coordinate within the manufacturing organization the supply evaluation for those different time frames short/mid/long term.
  • Lead the knowledge management exchange from both manufacturing and business organization on the supply chain elements.
  • Build SC capabilities across the globe, with the reference of OSSCE, and the use of tools and data.
  •  Demand review with the European Hub affiliates by exceptions, in order to achieve the best forecast possible
  • Collaborate with Global Supply Planning functions for alignment and building consensus on commercial forecast to balance supply with demand
  • Report key demand shaping decisions and outcomes to leadership

Leadership:

• Influence senior management on key decisions related to demand forecasting for commercial products
• Demonstrate sound technical knowledge to influence BU Liaisons, manufacturing team and Global Supply Planning team to arrive at demand forecast consensus
• Manage and develop a high-performing team to meet objectives and deliver results
• Provide guidance for development and coaching to direct and indirect reports

Basic Requirements: 

• Bachelor's degree plus minimum of 10+ years of experience in business, supply chain management, or a related field
• 5+ years of experience in demand planning, preferably in the pharmaceutical or healthcare industry
• Experience with selecting and implementing planning technology solution
• Experience with developing & implementing demand planning framework & strategy, processes, performance metrics, modeling, forecasting, analysis, and simulation.
• Leadership experience

Additional Skills/Preferences:

• Advanced degree or certification in supply chain management
• Strong analytical skills with proficiency in data analysis and forecasting tools
• Excellent communication and interpersonal skills with the ability to collaborate effectively across functions
• Detail-oriented with a focus on accuracy and precision
• Six sigma green / black belt with relevant experience
• Commercial and financial awareness with Project management skills (PMP Certified preferred)
• Familiarity with regulatory requirements and compliance in the pharmaceutical industry

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

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