Senior Director of Human Resources - Remote - College Possible Leadership Team

Senior Director, Human Resources

College Possible National Office -Remote

About College Possible

As one of the largest and most successful college access and success organizations in the country, since 2000 College Possible has empowered more than 85,700 students on their path to earning a college degree. Its pioneering model matches eligible students with a near-peer coach and an evidence-based curriculum designed to help them overcome the most common barriers to getting into college and completing their degree - all at no cost to students or their families. Compared with their peers from similar backgrounds, College Possible students are 30% more likely to enroll in college the year after high school graduation, and three times more likely to earn a bachelor's degree.

College Possible is a proud AmeriCorps program. AmeriCorps is a federal agency that brings people together to tackle the country's most pressing challenges through national service. Our AmeriCorps members commit to a year of service as College Possible coaches in communities throughout the country. Many represent the identities of the students they serve, and each brings a commitment to social justice and closing the college equity divide.

Our near-peer coaching model has earned national recognition: the inaugural Evergreen National Education Award recognized our leadership in increasing access to and success in college for students from low-income backgrounds. It also earns top-of-field results: a Harvard study found that the program more than doubles a student's chance of enrolling in a four-year college, and our students are four times more likely to become college graduates than their low-income peers. College Possible has an annual operating budget of ~$33.5 million, more than 190 full-time employees and more than 245 AmeriCorps and VISTA service members. During the 2021-2022 school year, we reached an estimated 25,700 students nationwide.

Headquartered in Saint Paul, MN, College Possible operates: regional sites in Austin, TX; Chicago, IL; Milwaukee, WI; Omaha, NE; Philadelphia, PA; Portland, OR; Saint Paul, MN; and Seattle, WA; as well as Catalyze partnerships in California, Iowa, Minnesota, New York, Ohio, Tennessee and Texas.

Diversity, Equity and Inclusion

College Possible is committed to diversity, equity and inclusion, and seeks to build a diverse workforce to create impact in partnership with the communities we serve. We welcome a diverse pool of qualified applicants. For each of its positions, College Possible is mindful about what best serves our students, and seeks to hire staff with relevant experience, skills and aptitude, and a commitment to the power of education.

Equal Opportunity Employer

College Possible is an Equal Opportunity Employer. Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. Individuals with disabilities are encouraged to apply. We provide reasonable accommodation for qualified individuals and conduct all possible activities in fully accessible settings. Alternative application formats are available upon request by contacting hr@collegepossible.org.

Your Role as Senior Director, Human Resources:

As a member of the People + Culture Leadership Team, the Sr. Director, Human Resources guides and supports the human resources function, including developing and implementing people-related policies, procedures and vendor relationships to ensure operational consistency and efficiency. You support the organization's employee base in the development and execution of a human resources strategy, which includes AmeriCorps compliance, talent acquisition, compensation, benefits, employee relations, performance management and evaluation, HRIS, legal and compliance issues, and professional development. Additionally, in this role, you work to ensure that diversity, equity, and inclusion are embedded in all organizational and human resources practices.

As the Sr. Director, Human Resources, you will influence so much of how we engage and support people. As such, you must guide the vision for how we shape a rewarding employee experience and create a people-centered, high-performance culture. This position, as a part of the People + Culture Leadership Team, manages the effort to foster the organization's strong culture and increased impact.

You must be an experienced HR leader with a proven record of displaying strong interpersonal skills, exercising sound independent judgment, solving complex problems, and maintaining confidentiality. You must excel at working cross-functionally and building relationships with all levels of the organization to identify challenges and opportunities. You must also be skilled at approaching your work through the lens of diversity, equity, and inclusion.

The performance of the Sr. Director, Human Resources will be evaluated both on the measurable outcomes of your work and how you ensure that human resources programs and initiatives are effective, efficient, and aligned to the overall organizational needs.

The Sr. Director of Human Resources isresponsible for:

Human Resources Operations, including Systems and Infrastructure:

• Provides management, oversight, support and/or execution of day-to-day HR operations to include talent acquisition, employee relations, benefits, compensation, HRIS and compliance for staff and AmeriCorps members. Ensure that all aspects of the HR team and functions operate seamlessly and at a pace that meets the organizational demand.
• Continuously assesses, maintains, and makes improvements within HR infrastructure including systems, processes, and workflows.
• Manages and develops the Human Resources and Talent team members, providing alignment to organizational objectives to ensure the Human Resources team provides strong day-to-day support for employees while creating an inviting and cohesive employee experience.

Talent Acquisition:

• Provides management, oversight, support and/or execution of day-to-day Talent Acquisition operations to ensure successful operations. Ensuresthat all aspects of the Talent Acquisition function are operating seamlessly and at a pace that is responsive to organizational needs.
• Supports in the development of comprehensive, DEI driven talent and recruitment practices
• Ensures leaders and hiring managers are supported tofulfill staffing needs.
• Leads the proper assessment of recruitment trends (internal and external) and refines the Talent Acquisition strategies, processes, and systems to meet objectives.
• Leads the proper recruitment branding/marketing practices.

Employee Relations:

• Partners with managers across the organization to provide effective support, coaching, and guidance around employee and AmeriCorps member issues.
• Keeps an active pulse on employee, member and management concerns and questions; serve as a fair and impartial resource.
• Leads complex issues to resolution for both AmeriCorps members and staff, to include but not limited to, full-scale investigations, documentation and recommendation of appropriate course of action in compliance with organizational policies and employment law.
• Supports the assessment of current and future organizational needs to identify the most effective ways to support both AmeriCorps members and staff.
• Collaborates with key stakeholders across the organization to develop and integrate workforce planning and analysis, talent acquisition, learning and professional development, performance management, and succession planning.
• Consults with outside legal counsel when needed to actively manage organizational risk.

HR Administration and Compliance:

• Develops and maintains organizational policies and procedures, including updating and communicating changes to the employee handbook; ensure ongoing compliance with employment law on both the state and federal level.
• Oversee annual audits of the AmeriCorp federal program and state commissions. Ensure timely renewal of workforce and equal pay certificates. Ensure compliance with AmeriCorps rules, regulations and bylaws.
• Manages the HR team in maintaining accurate and timely employee files for AmeriCorps members and staff.
• Oversees all employment compliance issues, working closely as necessary with the SVP of People + Culture and legal counsel.
• Oversees external vendors to ensure that compensation, benefits, and other aspects of the organization's personnel infrastructure operate with both exceptional accuracy and a strong customer service orientation.
• Provides oversight to workers compensation, unemployment, and Leave of Absence programs.

Compensation Management and Payroll:

• Oversee the Payroll and Benefits functions.
• Supervises the timely and accurate processing of bi-weekly payroll and all related functions.
• Reviews and recommends compensation strategies within the organization's philosophies and strategies for new hires, promotions, transfers, and equity/merit adjustments.

Performance Management:

• Leads the mid-year and annual performance review program; ensures alignment with core values and organizational strategies and goals.
• Partners with and supports, the Sr. Director of Diversity, Equity and Inclusion to properly support and integrate aligned DEI practices across the organization.
• Trains and coaches management on managing and developing their employees internally.

What You Bring

Education:

• Must have a bachelor's degree in a related business or HR field.
• Master's degree highly preferred.
• SHRM certification preferred.

Experience:

• A minimum of 12 years of relevant and applicable HR experience
• A minimum of 5 years of supervisory and/or leadership experience
• AmeriCorps compliance experience preferred

Other Skills:

• Excellent interpersonal skills including listening, understanding the perspectives of others, building rapport, and ability to establish trust and credibility.
• High degree of work ethic, integrity, confidentiality, and the ability to handle highly sensitive information responsibly.
• Strong communication skills (verbal, written, in-person and social media)
• Strong facilitation skills
• Strategic agility and the ability to deal with ambiguity
• Ability to analyze and drive decision making through data

What We Offer

In addition to joining a committed, diverse, values-based organization, we offer:

• An opportunity for you to have a tremendous impact both internally and across country
• A competitive salary commensurate with experience
• Excellent benefits including complete health, dental, life, short-term and long-term insurance
• 401(k) retirement plan
• Encouraged sustainability through a generous paid time off program
• Personalized professional development and growth opportunities

To Join Our Growing College Possible Team

Please apply at: www.CollegePossible.org/careers