Senior Director of Operations – Cayuga Addiction Recovery Services - Cayuga Health System

Senior Director of Operations - Cayuga Addiction Recovery Services

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. 

This key leadership role will have administrative oversight of Cayuga Addiction Recovery Services (CARS). CARS is comprised of a 60-bed men's residential facility in Trumansburg, outpatient and opioid treatment programs in Ithaca and Cortland, and soon-to-be a mobile medication unit and 25-bed women's residential facility. The leader will plan, coordinate and implement comprehensive substance use prevention and treatment services throughout the Cayuga Health System service area. This position requires an analytical, solution-oriented, engaged, and compassionate leader with a deep understanding of operational processes that drive growth. This position offers an exciting opportunity for a dynamic leader to make a significant impact on organizational performance and success.

Roles and Responsibilities:

• Serve as the administrator, with overall responsibility for operational effectiveness of the residential, outpatient, and mobile unit areas at CARS. Provide oversight to the organization's programs, financial performance, and stewardship of physical assets. Demonstrate strong financial acumen to manage the budget and optimize resource allocations for CARS residential and outpatient facilities.
• Develop and implement strategic initiatives to enhance services, quality of care and client outcomes. Collaborate with leadership to align goals with organizational objectives. Actively participate on and contribute to the development of the behavioral health service line. Build and maintain relationships with key stakeholders with special attention given to industry experts, regulatory agencies, and community leaders.
• Ensure compliance with Office of Substance Addiction Services and Supports (OASAS) and Drug Enforcement Agency (DEA) regulatory standards, license and certification requirements and that policies, procedures and processes are aligned therein. Stay abreast of regulatory changes, industry trends, best practices, and emerging technologies in addiction services.
• Provide oversight to directors, managers, and staff. Work with leadership to ensure appropriate staffing levels are maintained, that staff and providers are well supported and productive, and oversee employee engagement and improvement efforts. Meet regularly with staff and providers regarding operations, program expansion, quality improvement activities, and resolve issues.
• Oversee contracting of substance use services throughout the CHS region, including securing and administering contracted services from various funding sources including OASAS, Department of Corrections, and other state, county, and community-based agencies.

Required Skills and Experience:

• Education - Bachelor's degree required. Master's degree preferred. Educational focus preferred in Business, Public Health, or Healthcare Administration.
• Experience - 3-5 years of experience in healthcare leadership, including demonstrated experience with second-level management.
• Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Ability to work in and understand a highly regulated environment.
• Working knowledge of one or more of the following NYS regulatory frameworks: NYS OASAS, OMH, OPWDD, OCFS, DOH and/or Medicaid/Medicare

Physical Requirements:

• 90% sitting, 10% standing.

Location and Travel Requirements:

• Onsite - Cayuga Addiction Recovery Services Ithaca NY

Pay Disclosure:

• $125,000 to $150,000 per year

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.