Senior Director, Product Management - Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

About Open Visa Net

VisaNet continues to serve as one of the world’s largest and most innovative payment networks and has operated at the heart of Visa’s business since its inception. Its unparalleled scale, reliability and processing capabilities have powered businesses and consumers across the globe for more than 50 years, dedicated to delivering the best way to pay and be paid.

As Visa continues to innovate and evolve to meet ever changing needs of the global payments ecosystem, we are developing Open VisaNet (“OVN”), the next generation payments processing platform that will build on VisaNet’s success. This leverages modern architecture and development practices, core enhancements and the latest technologies to meet current and future requirements of our Product teams, clients, and partners.

Responsibilities

The Senior Director, OVN Product Management will be the senior member of the OVN Product team. This team plays a critical role in designing, managing and implementing OVN.  The team works closely with multiple functions including global and regional partners in Product, Technology, Client Services, Marketing and Communications. The successful candidate will focus on a range of product development, product management and product strategy aspects supporting the global roll out of OVN across the organization.

OVN is one of the most impactful changes to Visa’s core processing systems undertaken in over a decade. Playing a leading role in this exciting initiative, the OVN Product team is responsible for the design and execution of OVN’s Go-To-Market strategy.

Specific Responsibilities Include

• Develop, publish and drive the multi-year OVN Go-to-market Strategy including global, regional and domestic processing.
• Working closely with Product partners, Technology, Client Service Marketing and Communication teams on a range of technical readiness activities related to OVN’s Go-To-Market strategy.
• Develop, publish and maintain the OVN Delivery Roadmap across each delivery lane.
• Develop and manage the OVN Font Door process in coordination with other product development front doors.
• Leverage existing business and technical knowledge to ensure product objectives are achieved within a comprehensive delivery strategy.
• Defining and ensuring successful delivery of all non-functional requirements including performance, throughput and resiliency.
• Ownership/workstream lead for specific readiness activities involving multiple teams.
• Support the planning and execution of future roadmap use cases which leverage OVN to achieve Product or Market goals and deliver on the OVN Go-To-Market strategy. This will involve close collaboration with a wide range of global and regional teams.
• Leverage existing working knowledge of VisaNet processing, including, but not limited to authorization, clearing, and settlement functionality and services, in driving the ideation, design and development of future OVN products and enhancements.
• Understand key market trends, potential competition, evolving regulation and user requirements, specifically related to Visa’s core processing and network-enabled Value Added Services.
• Support the development and delivery of stakeholder communications in partnership with OVN Technology, Marketing and Communications.
• Develop clear and concise Executive level communications and updates.
• Experience in using Generative AI models and prompt engineering would be beneficial but not essential.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Typically requires 15+ years total experience including 10+ years experience in Payments or Technology, with a focus on transaction processing services/client readiness/product management.

Practical knowledge and understanding of VisaNet transaction processing flows, including
Authorization, Clearing, and Settlement functionality and related Value Add Services.

Client facing experience, especially in VisaNet transaction processing related topics, a plus.

Ability to lead and manage complex projects independently, working across multiple workstreams in a matrixed organization and engaging at all levels.

Experience in planning and prioritizing/re-prioritizing across multiple deliverables.

Eagerness to work in teams with colleagues of all levels to accomplish long term project objectives.

Superior analytic and problem-solving skills, with demonstrated analytic rigor and attention to detail

Personal, executive presence and ability to communicate compelling messages clearly and succinctly to senior level executive, excellent presentation skills, including strong oral and writing capabilities.

Strong interpersonal, leadership and collaboration skills, team player.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 204,500.00 to 296,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.