Senior Director, Product - Media Relations at Meltwater Group
San Francisco, CA
About the Job
DescriptionWhat We’re Looking For:The Senior Director of Product - Media Relations is a key leadership position reporting into the Chief Product Officer with ownership over Meltwater’s Media Relations products and all customer product feedback loops, inclusive of Voice of the Customer programs (VoC), Customer Advisory Boards (CABS) and product usage and support metrics
You should be passionate about understanding customer journeys and leveraging signals and intelligence to enhance brand health and competitive positioning
If you excel at managing media and influencer relationships, developing innovative product solutions, and driving product team priorities, we want to hear from you.At Meltwater, we offer more than just a job - it's a journey toward personal and professional growth
Immerse yourself in an environment that fosters skill development, encourages mentorship, and promotes inclusive leadership practices
By joining forces with us, you'll become part of a diverse community that values your unique contributions and empowers you to thrive
Join us and unleash your potential in a supportive and rewarding atmosphere.What You'll Do:Lead Product Vision & Strategy: Define and execute the product vision and strategy for the Meltwater Media Relations product suite which serves as the platform of choice for PR and Marketing professionals to identify and build relationships with media entities across the globe.Drive Product Roadmap Delivery and Execution: Ensure that roadmaps are delivered on time through proper product planning, scoping and tracking processes. Innovation & Development: Drive innovation in the Media Relations product suite by incorporating advanced features like AI-powered search, analytics, and personalized contact profiles.Product Enablement: Oversee Meltwater’s product customer feedback efforts including Voice of Customer Program and Customer Advisory Boards (CABs)
Coordinate with the extended product and client teams to ensure strong insights from these programs that funnel into product prioritization efforts.Team Leadership: Lead a high-performing product team, fostering a culture of collaboration and continuous improvement
Prioritize product development initiatives, ensuring alignment with market demands and customer needs.What You'll Bring:Proven Experience: At least 10-15 years of experience in product management, with a minimum of 5 years in a senior leadership role
Demonstrated success in managing global product portfolios, particularly in media and influencer relations.Strategic Mindset: Strong strategic and analytical thinking skills, with the ability to drive product innovation and transformation initiatives.Communication Skills: Excellent interpersonal, verbal, and written communication skills
Ability to influence and engage with stakeholders at all levels, including media, influencers, and internal teams.Technical Proficiency: In-depth understanding of product management methodologies and tools, as well as familiarity with signals, intelligence workflows, and media relations technologies.Customer-Centric Approach: A passion for understanding and enhancing the customer journey, with a focus on brand health and competitive intelligence.What We Offer:Enjoy flexible paid time off that allows you to have an enhanced work-life balance.Excellent medical, dental, and vision options401(k) matching, life insurance, commuter benefits, and parental leave plansComplimentary CalmApp subscription for you and your loved ones, because mental wellness matters.Energetic work environment with a hybrid work style, providing the balance you need.Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.Compensation Overview:Competitive compensation - Base Salary range for this position: $175,000 - $200,000 USD per year before bonuses
The company also offers for this position 25% quarterly bonuses [subject to the terms of the applicable bonus plan]Our StoryThe sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen
Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way. We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world
No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater
We love working here, and we think you will too. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered
We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity
We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
You should be passionate about understanding customer journeys and leveraging signals and intelligence to enhance brand health and competitive positioning
If you excel at managing media and influencer relationships, developing innovative product solutions, and driving product team priorities, we want to hear from you.At Meltwater, we offer more than just a job - it's a journey toward personal and professional growth
Immerse yourself in an environment that fosters skill development, encourages mentorship, and promotes inclusive leadership practices
By joining forces with us, you'll become part of a diverse community that values your unique contributions and empowers you to thrive
Join us and unleash your potential in a supportive and rewarding atmosphere.What You'll Do:Lead Product Vision & Strategy: Define and execute the product vision and strategy for the Meltwater Media Relations product suite which serves as the platform of choice for PR and Marketing professionals to identify and build relationships with media entities across the globe.Drive Product Roadmap Delivery and Execution: Ensure that roadmaps are delivered on time through proper product planning, scoping and tracking processes. Innovation & Development: Drive innovation in the Media Relations product suite by incorporating advanced features like AI-powered search, analytics, and personalized contact profiles.Product Enablement: Oversee Meltwater’s product customer feedback efforts including Voice of Customer Program and Customer Advisory Boards (CABs)
Coordinate with the extended product and client teams to ensure strong insights from these programs that funnel into product prioritization efforts.Team Leadership: Lead a high-performing product team, fostering a culture of collaboration and continuous improvement
Prioritize product development initiatives, ensuring alignment with market demands and customer needs.What You'll Bring:Proven Experience: At least 10-15 years of experience in product management, with a minimum of 5 years in a senior leadership role
Demonstrated success in managing global product portfolios, particularly in media and influencer relations.Strategic Mindset: Strong strategic and analytical thinking skills, with the ability to drive product innovation and transformation initiatives.Communication Skills: Excellent interpersonal, verbal, and written communication skills
Ability to influence and engage with stakeholders at all levels, including media, influencers, and internal teams.Technical Proficiency: In-depth understanding of product management methodologies and tools, as well as familiarity with signals, intelligence workflows, and media relations technologies.Customer-Centric Approach: A passion for understanding and enhancing the customer journey, with a focus on brand health and competitive intelligence.What We Offer:Enjoy flexible paid time off that allows you to have an enhanced work-life balance.Excellent medical, dental, and vision options401(k) matching, life insurance, commuter benefits, and parental leave plansComplimentary CalmApp subscription for you and your loved ones, because mental wellness matters.Energetic work environment with a hybrid work style, providing the balance you need.Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.Compensation Overview:Competitive compensation - Base Salary range for this position: $175,000 - $200,000 USD per year before bonuses
The company also offers for this position 25% quarterly bonuses [subject to the terms of the applicable bonus plan]Our StoryThe sky is the limit at Meltwater. At Meltwater, we believe that when you have the right people in the right working environment, great things happen
Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions. Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way. We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world
No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals. So, in a nutshell, that's Meltwater
We love working here, and we think you will too. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered
We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity
We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
