Senior Director Product Operations at ADP - Automatic Data Processing

Job DescriptionAre you inspired by transformation and making an impact on the lives of millions of people every day?Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves?Are you a strategist first and foremost who approaches every problem wearing that hat while going out of your way to champion development creativity and build diverse, engaged teams?Well, this may be the role for you
Ready to make your mark?ADP is looking for a Sr
Director Strategy & Product Operations  The Senior Director of Strategy & Product Operations will be instrumental in establishing this new function from the ground up
This role will be responsible for leading a team focused on Product Strategy, Data Analysis and Product Analytics, Tools and Systems Management, Cross-functional Collaboration, and Enablement
The role includes redefining key processes based on best practices; e.g., product demos, product roadmap updates and releases – as well as designing tailored enablement programs.WHAT YOU'LL DO:Function and Team Establishment:Design the structure and define the strategic role of the new product operations function
Recruit, build, and mentor a new team to support various product lines and business segments.Strategic Leadership:Develop and execute strategies that drive operational excellence and align with broader business objectives.Data Analysis and Product Analytics:Oversee the creation and management of a robust analytics framework to provide actionable insights into product performance, customer feedback, and market trends.Tools and Systems Management:Lead the selection and implementation of essential tools and systems that support effective product development, launch, and management across all segments.Cross-functional Collaboration:Ensure effective collaboration across departments to maintain updated and impactful product demos and communicate essential updates on product roadmaps and launches to all relevant stakeholders.Product Enablement:Work closely with senior leaders to identify and prioritize experiential learning and enablement programs for product teams
This includes tailoring initiatives to enhance the capabilities of key functions and roles within the organization.Performance Metrics and Reporting:Establish key performance indicators for the new product operations function, monitor and report on its success, and make data-driven decisions to optimize processes.A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more
We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging
ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more
Learn more about ADP's commitment on our YouTube channel: Like what you see?  Apply now!Learn more about ADP at tech.adp.com/careersJob RequirementsBachelor’s degree in Business, Engineering, IT, or related field; Master’s degree preferred.10+ years of experience in product operations within a large B2B software organization, ideally with a background in establishing and leading new teams and functions.5+ years of experience in building and leading teams, with demonstrated success in developing operational strategies from the ground up.Strong analytical skills with proven experience in data-driven management and decision-making.Exceptional communication and interpersonal skills, with the ability to align and motivate diverse teams and stakeholders.Comprehensive understanding of the software product lifecycle and operational processes.Experience in product enablement programs that meet the strategic needs of the organization.#ADPTECH#LI-KC1Job DetailsJob Type: Full-TimeSalaried: Salaried