Senior Director, Programs and Academic Affairs - Ultimate Medical Academy

Purpose of the Position:

The Senior Director, Programs and Academic Affairs is a senior leader in the Education Department for UMA’s online campus, with responsibility for partnering with the Vice President, Programs and Academic Affairs with both strategic and operational leadership of online campus programs.  This will be accomplished through analysis of program effectiveness and innovation for continuous improvement of student outcomes, instruction, tools and strategies, and the overall quality of educational programming. The Senior Director will oversee faculty and staff development initiatives within the Education team with the goal of continuing to enrich the learner experience and bolster student outcomes.  An expert in creative strategies to support the learning needs of non-traditional adult students, the Senior Director challenges the status quo and leads team members and initiatives in a culture of care, quality, and engagement, with an eye on advancements and technologies that accelerate learning and propel student career preparedness.

The Senior Director, Programs and Academic Affairs reports to the VP of Programs and Academic Affairs

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Anticipated salary of $140,000; pay rate negotiable based on experience and qualifications.

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Key Responsibilities:

Strategic and Operational Leadership of the Online Campus Programs:

• Partnering with VP of Program and Academic Affairs to determine new program, program expansion, and program enhancement strategies.
• Developing and executing online education initiatives.
• Ensuring regular opportunities for programmatic leadership and faculty to provide feedback and recommendations for effective curriculum and programs.
• Recommending refinement of administrative and operational practices for continued improvement in both student and faculty performance.
• Partnering with the online departmental leadership to develop and execute on plans for student academic success, including metrics for evaluation of outcomes.
• Recruiting, developing and inspiring program leadership, online faculty and Program Affairs.

Faculty leadership and development, including:

• Partnering with senior academic leaders to provide comprehensive support and a development ecosystem to support faculty engagement.
• Supporting the academic governance processes in compliance with accreditation standards.
• Ensuring regular assessments of online faculty teaching abilities, recommending opportunities for improvement, and leading a rigorous
  performance management program.
• Demonstrating commitment to their own personal development through traveling to conferences and proactively identifying professional development activities to bring new concepts/approaches back to the team.
  

Leadership for Ultimate Medical Academy's learning outcomes:

• Supporting the process of defining and continuously refining course specific vision and strategy for instructional design.
• Building a strategy and processes for the student learning journey that support superior learning outcomes and an exceptional educational experience.
• Serving as educational liaison to support services (Learner Services, Admissions, Student Finance, Career Services, etc.).

Leadership to achieve annual goals for student outcomes and meet compliance requirements:

• Demonstrating knowledge of, and carefully following all applicable federal and state compliance requirements and regulations including those
  prescribed by the Department of Education, accrediting agencies, Florida’s Commission for Independent Education, and internal UMA policies and procedures. 
  
• Effectively communicating compliance requirements to students and other staff as appropriate and quickly escalating any compliance concerns to the Compliance department.
• Ensuring compliance with federal, state and national accrediting body rules, regulations and policies.
• Ensuring adherence to institutional academic policies and procedure.
• Collaborating with online management team to achieve desired organizational results in areas of student satisfaction, student retention and
  placement, graduation rates and satisfactory academic progress.
• Keeping abreast of policies, issues, and laws affecting online learning.
  

Technical Skills:

• Proficient in navigating online learning systems – SIS, Data and Reporting, LMS, and other tools and systems that are part of the UMA ecosystem.
• Ability to accurate analyze available data for planning and problem-solving.

Financial Leadership

• Supports the planning, preparation, control, and monitoring of the Business Units’ direct and/or indirect budgets.
• Support the execution of objectives and tasks necessary to meet short and long-term revenue and margin goals.

Team Member Leadership

• Build a strong culture of care, accountability, and high performance.
• Recruit, develop, and retain top performers.
• Create and implement an effective onboarding plan for every team member.
• Recruit, train and develop a team with skills and experience aligned to meet UMA’s needs and the market with a focus on retention of top performers.
• Set clear expectations for all Team Members. Analyze goals, activities and results to determine action plans to improve individual and team performance per stated performance management guidelines.
• Ensure that UMA values are being demonstrated and policies are being followed.

Support Institutional Initiatives

• Keep current on institutional goals, objectives, and progress.
• Participate in workforce transformation strategy conversations as requested.
• Engage in institutional sponsored activities and initiatives as appropriate.
• Lead with courage in support of change initiatives that impact organization.
• Manage and assists in coordinating efforts between departments within UMA.
  

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills & Abilities:

Minimum Requirements:

• Master’s degree with an education focus combined with business work experience, or a master’s degree with a business focus combined with education work experience, or a related combination.
• Minimum 10 years’ experience working in education or training.
• Minimum 5 years’ experience in a leadership role.
• Ability to proactively identify trends and create & implement new processes to support constant and iterative improvement.
• Strong operational orientation to leadership experience/style.
• Strong attention to detail.
• Collaborative with ability to build strong working relationships within a department and cross-functionally.
• Able to professionally communicate in verbal and written English.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams.
• Able to support a diverse and inclusive work environment.

Preferred Requirements:

• Experience leading educational programs serving non-traditional student populations.
• Experience leading online learning programs.
• Experience leading in for-profit or not for profit educational organizations.

Work Environment/Physical Demands:

• This is a full-time remote position, with only occasional, planned onsite or travel requirements.
• Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
• May require setup of computer equipment; accommodation consideration available upon request.
• Flexibility to work evenings and weekends, as needed.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com/