Senior Director, Solution Architecture at Comcast Corporation

Job Summary 

The Senior Director Solution Architecture role will lead the Connectivity Solutions team to drive Access network and connectivity syndication in building multi-tenant platforms and applications to help our customers succeed on their Broadband journeys. 

Responsible for directing a team of Software Architects & Integration Engineers.  

They will assist in driving the commercialization of the Access Network and connectivity Syndication business by analyzing technical feasibility, creating a technical roadmap & architecture, and developing a risk mitigation plan.  

They will drive comprehensive solution architecture patterns and practices for integrating the Comcast systems with partners, including designing public APIs, documenting data exchange patterns, and compiling best practices. 

They will consult on go-to-market (GTM) options for these solutions, developing a strategy that fits into a larger connectivity portfolio to extend the value of Comcast to operators. This role is responsible for promoting use of industry and Company technology standards. Monitors emerging technologies/technology practices for potential use within the company. 

Direct the designs and develops updated infrastructure in support of one or more business processes. Helps to ensure a balance between tactical and strategic technology solutions. 

Considers business problems "end-to-end": including people, process and technology, both within and outside the enterprise, as part of any design solution.. Identifies and drives issues through closure. 

Helps to ensure a balance between tactical and strategic technology solutions. 

Job Description 

Core Responsibilities 

• Lead a team of senior solution architects and integration engineers 
• Provides solutions and guidance to industry. Present to large groups and is an expert at explaining technical concepts to non-technical audiences.  
• Drive adoption of Syndication Patterns: Detailed documentation on best practices for Access Network and Connectivity, including architecture diagrams, use cases, and implementation guidelines.  
• Drive Multi-Tenancy Strategy: Comprehensive strategy for implementing multi-tenancy, covering isolation models, tenant data management, security considerations, and scalability.  
• Workshops/Training Sessions: Conduct workshops or training sessions for the internal team on syndication and multi-tenancy patterns.  
• Technical Feasibility Analysis frameworks: Analysis of the technical feasibility of commercializing the Access Network and Connectivity Syndication business, identifying potential technical challenges and solutions.  
• Roadmap Curation: Create a detailed roadmap outlining the necessary technical steps, milestones, and timelines for commercialization.  
• Risk Assessment and Mitigation Plan: Identification of potential technical risks associated with commercialization and development of a mitigation plan.  
• Drive Integration Architecture Blueprint: A comprehensive blueprint for integrating the Comcast system with partners, including high-level and detailed architecture diagrams.  
• Drive Public API Design and Documentation: Design of public APIs with detailed documentation, ensuring they meet industry standards and best practices.  
• Data Exchange Patterns: Documentation of recommended data exchange patterns, including protocols, data formats, and security considerations.  
• Best Practices Guide: Compilation of best practices for integration, including coding standards, versioning strategies, and testing procedures.  
• Connectivity Portfolio Integration Plan: A plan outlining how the Access Network and Connectivity syndication solutions fit into a larger connectivity portfolio, including potential synergies and value propositions.  
• Value Proposition Development: Development of a clear value proposition for the Comcast solutions, highlighting the unique benefits and competitive advantages.  
• Tools and Technologies: Recommendations for tools and technologies to support the integration and commercialization efforts.  
• Compliance and Security: Ensure all proposed solutions adhere to relevant compliance and security standards.  
• Performance and Scalability: Address performance and scalability considerations in all deliverables.  
• Ensures programs are envisioned, designed, developed and implemented across the enterprise to meet business needs. Interfaces with the enterprise architecture team and other functional areas to ensure that most efficient solution is designed to meet business needs.  
• Ensures solutions are well engineered, operable, maintainable and delivered on schedule. Develops, documents and ensures compliance with best practices including but not limited to the following coding standards, object oriented design, platform and framework specific design concerns and human interface guidelines.  
• Tracks and documents requirements for enterprise development projects and enhancements.  
• Monitors current and future trends, technology and information that will positively affect organizational projects; applies and integrates emerging technological trends to new and existing systems architecture. Mentors team members in relevant technologies and implementation architecture.  
• Contributes to the overall system implementation strategy for the enterprise and participates in appropriate forums, meetings, presentations etc. to meet goals.  
• Gathers and understands client needs, finding key areas where technology leverage is possible to improve business processes, defines architectural approaches and develops technology proofs. 
• Communicates technology direction.  
• Monitors the project lifecycle from intake through delivery. Ensures the entire solution design is complete and consistent from the start and seeks to remove as much re-work as possible. 
• Develops and communicates system/subsystem architecture. 
• Develops clear system requirements for component subsystems.  
• Contributes to and supports effort to further build intellectual property via patents.  
• Consistent exercise of independent judgment and discretion in matters of significance.  
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.  
• Other duties and responsibilities as assigned.  

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Requirements: 

• 7-10 years of Solution architecture leadership experience. 
• Strong understanding of relevant broadband technologies and industry trends.  
• Effective communication to convey technical information to both technical and non-technical audiences at executive/senior level.  
• Ability to navigate through complex set of Comcast broadband  (Networks and Devices) technologies and system capabilities (Products)  
• Ability to adapt Comcast technologies and capabilities to solve customer problems.  
• Full lifecycle experience (Define, Develop, Deliver, Deploy, Operate and Maintain) to deliver complex solutions involving long lead time.  
• Ability to build consensus across teams and stakeholders by abstracting key problems and proposing solution options.  
• Understanding of overall enterprise OSS and BSS functions in customer organizations  
• Ability to build and maintain strong customer relationships.  
• Understanding of customer needs and the ability to architect solutions accordingly.  
• Ability to identify and understand customer problems and propose solutions.  
• Deliver compelling and persuasive presentations and product demos.  
• Quick learning and application of new technologies.  
• Awareness of market trends and competitive landscape to help position our product and services  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

What You Can Expect:

• An encouraging and casual work environment with chances to showcase your skills.
• A culture of innovation and continuous learning.
• Training, support, and mentoring to expand and evolve your expertise.
• For more insight into our culture, check out: https://jobs.comcast.com/life-at-comcast

About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas discounted digital TV and internet.
• Discounted tickets for Universal Resorts, and free tickets to our Universal theme parks!
• To learn more please visit: https://jobs.comcast.com/benefits

Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.