Senior Director, Technical Program Management (Enterprise Data and Machine Learning) at Capital One
Baltimore, MD 21203
About the Job
Senior Director, Technical Program Management (Enterprise Data and Machine Learning)
We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.
About the team: As the Senior Director of Technical Program Management in Capital One’s Enterprise Data and Machine Learning (EDML) division, you’ll spearhead strategic initiatives to enhance data management, drive innovation, and optimize operational efficiencies. Your role entails overseeing complex technical projects, aligning cross-functional teams, and ensuring the successful delivery of data-driven solutions. You’ll collaborate closely with senior leadership, leverage your expertise in program management and technical acumen to drive transformative initiatives that propel Capital One’s data capabilities forward. Expect to lead high-impact projects, foster a culture of continuous improvement, and play a pivotal role in shaping the future of data management within the organization.
In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.
Our TPM Directors have:
- Develop and lead the Enterprise Data Storage and Consumption strategy in alignment with business objectives.
- Develop and drive the planning, execution, and delivery of technical programs related to data storage and consumption, ensuring alignment with organizational goals.
- Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
- Exceptional communication and collaboration skills
- Excellent problem solving and influencing skills
- A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
- Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
- Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
- Deep focus on execution, follow-through, accountability, and results
- Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
- Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners
- Bachelor's degree
- At least 9 years of experience managing technical programs
- MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience
- 9+ years of experience designing and building data-intensive solutions using distributed computing
- 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
- 5+ years experience building highly scalable mobile products & platforms
- 5+ years of experience with Agile delivery
- 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
- Experience in building systems & solutions within a highly regulated environment
- Bachelor's degree in a related technical field (Computer Science, Software Engineering)
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $272,600 - $311,200 for Sr. Director, Technical Program Management; $233,100 - $266,000 for Director, Technical Program Management
San Francisco and San Jose, California (Hybrid On-Site): $288,800 - $329,600 for Sr. Director, Technical Program Management; $246,900 - $281,800 for Director, Technical Program Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
