Senior Director, West Region Facilities Manager - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Virtual-based position is responsible for multiple facilities within the portfolio, encompassing over one million square feet.  Oversee the client relationship, operations, performance and development of the facility management service delivery team.  Ensure compliance with all contractual and operating requirements of firm and the client. Ensure consistent service delivery across the region by implementing robust processes and best practices.  Implement the annual management plan for the region and accomplish key performance objectives and strategic vision. Ensure compliance with all contractual and operating requirements of firm and the client. Ensure consistent service delivery across the region by implementing robust processes and best practices.  Implement the annual management plan for the region and accomplish key performance objectives and strategic vision.

Essential Functions

•             Develop and support multiple high performing site teams, with specific responsibility for the team performance and development of the Facilities Managers and any regional support personnel

•             Develop and maintain meaningful relationships with all key client stakeholders including client real estate leaders, client operations managers, Union representatives, health and safety committee, engineering support, project delivery services, etc.

•             Ensure high client satisfaction by continually monitoring performance and delivery, making corrections where necessary, and serving as an escalation point for any site issues requiring resolution

•             Develop and manage capital and expense budgets, variance reporting and overall P&L performance for the region with high regard for achieving gross margin targets

•             Oversee the development and timely submission of all monthly/quarterly/annual financial and operational reporting as required by JLL and the client

•             Implement best practices and innovations in support of the JLL delivery platform, ensuring compliance with all codes and legislative requirements

•             Provide professional real estate advisory capabilities to internal and client teams

•             Partner with third party services providers and landlords to ensure consistency in service delivery and the use of best practices throughout all sites

•             Provide leadership for the successful implementation of special projects and initiatives

•             Consistently demonstrate leadership related to HR issues resolution, responsiveness and creativity

•             Coordinate discussions with each direct report regarding goal setting, performance reviews, career development planning and incentive/salary administration

•             Support JLL’s employee engagement objectives by enabling a high performance team and supporting diversity in the workplace

•             Confer or respond to after hours emergencies

Qualifications

•             Bachelor’s degree in business, engineering or related field

•             Experience working in union environments and with union work rules

•             Work experience in Facilities Management with business emphasis

•             Minimum 10 years of industry experience either in the corporate environment, as a third party service provider, or consultant

•             Exceptional leadership abilities, including strong organizational, strategic and interpersonal skills

•             Superior relationship building abilities among a wide variety of stakeholders

•             Ability to manage ambiguity and change; effectively delegates

•             Excellent communications skills, both written and oral, and an ability to effectively present to large groups

•             Technology proficiency (MS Office, a wide variety of web-based applications including mobile technologies)

•             Strong financial acumen with background in successfully managing P&L outcomes

•             Working knowledge of skilled trades and building-related systems

•             Demonstrated safety leadership

•             Familiar with project delivery process and capital planning functions

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Chicago, IL, Denver, CO, Phoenix, AZ, SAN ANTONIO, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.