Senior eBanking /Treasury Management Specialist - Workway
Irvine, CA 92602
About the Job
Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.
We are looking for a Senior eBanking/Treasury Management Specialist responsible for client and branch support in an E-Banking and Treasury Management (TM) environment. Sustain client retention by promoting high-quality customer service and offering technical assistance and training to both commercial and retail clients.
Your specific duties will include:
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
We are looking for a Senior eBanking/Treasury Management Specialist responsible for client and branch support in an E-Banking and Treasury Management (TM) environment. Sustain client retention by promoting high-quality customer service and offering technical assistance and training to both commercial and retail clients.
Your specific duties will include:
- Provide technical assistance to new & existing E-Banking & TM clients.
- Troubleshoot and resolve issues in a timely manner while maintaining a high level of customer service.
- Perform operational duties and system and/or account maintenance for all TM products.
- New or existing client training on various bank system platforms and services including but not limited to online banking, bill pay, remote deposit capture, and positive pay.
- As TM services expand, participate in testing and supporting new processes & workflows. Work with Senior Treasury Mgmt. Officer and other team members to ensure clean audits by following set procedures in areas of E-Banking, Remote Deposit Capture & TM products implementation.
- Review client documentation for accuracy & completeness. Perform system maintenance and/or callback for quality assurance.
- Report review as required for system auditing.
- High school diploma or equivalent. College coursework desired.
- Minimum of 5 years of branch operations and/or bank operations experience in a customer service environment.
- Minimum of 2 years of knowledge in bank processing platforms such as online banking, bill payment systems, remote deposit capture, and bank core processing.
- FIS Horizon, Digital One Business, and Directlink Merchant experience are preferred but not required.
- Proficient in Hebrew preferred.
- Exceptional customer service skills
- Intermediate knowledge of treasury management products and services.
- Proficient PC skills including Microsoft Excel and Word.
- Excellent written/verbal communication and presentation skills.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.
Source : Workway