Senior Engineering Manager - Web Engineering at American Express
New York, NY 10001
About the Job
DescriptionYou Lead the Way
We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other
Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day
And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex
The U.S
Consumer Services and Enterprise Digital & Data Technology Team (USCSDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance
It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.You will be part of the Global Web Engineering team whose mission is to be essential in our Customers’ digital lives by providing value, convenience, and delight wherever they are
Your primary responsibilities will be to lead a team of engineers building awesome digital web products used by tens of millions of American Express Customers worldwide
You should enjoy solving complex technical problems and have experience creating modern, scalable, customer-facing web applications
A strong product mindset to influence and drive the product roadmap and excellent delivery are key attributes for this role
You will work in a fast-paced environment with the stability of working for a Fortune 100 company.ResponsibilitiesLead and work with a team of highly accomplished engineers to build and deliver customer-centric roadmap.Responsible to build the new features and iterate on existing products using the latest software development methodologies and frameworks to ensure scalability and reliability.Work with product managers to prioritise features for new products based on customer needs; and enable the web product vision for the company and manage a list of requirements based on industry trends and new technologies.Mentor and nurture talent and promote a culture of togetherness, partnership, and continuous team improvement through mentoring, feedback, and metrics.Responsible for the people management of a co-located and remote engineering teams.Recruit and hire outstanding and diverse web talent from the industry.Influence up/down/across and promote modern software engineering principles!Collaborate with product and business and technology teams to motivate change required to implement product roadmaps and support the team in technical issue resolution.Think out of the box and bring an external engineering expertise and view
Desire to learn new technologies, ability to enable business capabilities through innovation and increase efficiency in crafting and delivering new capabilities with our global colleagues.Engage in 1-on-1 conversations with team members for mentorship and career development planning.Collaborate within and across business units to prioritize, plan, and implement the development schedule for major product releasesMinimum QualificationExperience being a people leader, coaching, mentoring and guiding for highly talented technical teams.Proven experience hiring, retaining, and leading high-caliber engineering talent.Understanding of web UI technologies and frameworks such as React and Angular.Experience building customer-facing products with performing, availability and high scalability and bringing in new technologies based on current industry standards.Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, customer, partner, engineering.Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated and dynamic software development environment
Hands-on experience architecting and building modern REST APIs.Experience with Agile, Scrum or other rapid application development methodologies is requiredCommitment to drive a culture of accountability and ownership to empower teams and motivate change!.Experience leading individual contributors and providing career direction, coaching, and building development plans.Experience working in a distributed team model and collaborating with remote team members.BS or MS degree in computer science, computer engineering, or other engineering disciplines.QualificationsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition
Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being
That means we prioritize their physical, financial, and mental health through each stage of life
Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Job Field: TechnologySchedule: Full-time
We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other
Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day
And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex
The U.S
Consumer Services and Enterprise Digital & Data Technology Team (USCSDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance
It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.You will be part of the Global Web Engineering team whose mission is to be essential in our Customers’ digital lives by providing value, convenience, and delight wherever they are
Your primary responsibilities will be to lead a team of engineers building awesome digital web products used by tens of millions of American Express Customers worldwide
You should enjoy solving complex technical problems and have experience creating modern, scalable, customer-facing web applications
A strong product mindset to influence and drive the product roadmap and excellent delivery are key attributes for this role
You will work in a fast-paced environment with the stability of working for a Fortune 100 company.ResponsibilitiesLead and work with a team of highly accomplished engineers to build and deliver customer-centric roadmap.Responsible to build the new features and iterate on existing products using the latest software development methodologies and frameworks to ensure scalability and reliability.Work with product managers to prioritise features for new products based on customer needs; and enable the web product vision for the company and manage a list of requirements based on industry trends and new technologies.Mentor and nurture talent and promote a culture of togetherness, partnership, and continuous team improvement through mentoring, feedback, and metrics.Responsible for the people management of a co-located and remote engineering teams.Recruit and hire outstanding and diverse web talent from the industry.Influence up/down/across and promote modern software engineering principles!Collaborate with product and business and technology teams to motivate change required to implement product roadmaps and support the team in technical issue resolution.Think out of the box and bring an external engineering expertise and view
Desire to learn new technologies, ability to enable business capabilities through innovation and increase efficiency in crafting and delivering new capabilities with our global colleagues.Engage in 1-on-1 conversations with team members for mentorship and career development planning.Collaborate within and across business units to prioritize, plan, and implement the development schedule for major product releasesMinimum QualificationExperience being a people leader, coaching, mentoring and guiding for highly talented technical teams.Proven experience hiring, retaining, and leading high-caliber engineering talent.Understanding of web UI technologies and frameworks such as React and Angular.Experience building customer-facing products with performing, availability and high scalability and bringing in new technologies based on current industry standards.Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, customer, partner, engineering.Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated and dynamic software development environment
Hands-on experience architecting and building modern REST APIs.Experience with Agile, Scrum or other rapid application development methodologies is requiredCommitment to drive a culture of accountability and ownership to empower teams and motivate change!.Experience leading individual contributors and providing career direction, coaching, and building development plans.Experience working in a distributed team model and collaborating with remote team members.BS or MS degree in computer science, computer engineering, or other engineering disciplines.QualificationsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition
Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being
That means we prioritize their physical, financial, and mental health through each stage of life
Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Job Field: TechnologySchedule: Full-time
