Senior Event Manager | Terrain Events - Menus and Venues

ABOUT US

Founded in 2008, terrain transforms the local garden center into a celebration of nature. Our flagship location in Glen Mills aimed to create an immersive natural experience and an environment where customers could come to unwind, explore, and celebrate occasions big and small. It was here that Terrain Cafe grew naturally from a small cafe to a full-service restaurant serving brunch and dinner. The success of both the retail store and cafe was a catalyst to build an inclusive private events venue on the property for our customers: Terrain at Styer’s.

Following the success of our Terrain at Styer's property, we opened Terrain Gardens at Devon Yard in 2018. In the summer of 2023, Terrain Gardens at DelVal opened in Doylestown, PA, situated on the campus of Delaware Valley University. Our locations offer an expansive garden retreat that beautifully pairs indoor and outdoor spaces, perfect for weddings and all of life’s biggest moments.

At terrain, love is love. We welcome, embrace, and support all who are considering our venue for their dream celebration. Terrain Events proudly mirrors the commitment of our parent company, URBN, in that we pledge to inspire a curious, empathetic, trusting, diverse, and inclusive community in the field and at the home office of URBN.

ABOUT YOU

• A creative, passionate, and engaged leader
• Proven track record of success in event management
• Crafts details meticulously within a team, and independently, through impeccable organization
• Creates milestones moments for our clients, which requires patience, understanding and empathy
• A master in logistics, including time maintenance, team building, and day of execution
• Knowledgeable when it comes to reading a P&L and understanding budgets
• Loves food! Talking about it, eating it, selling it
• Invested in business development and team growth

POSITION SUMMARY

Uphold the service standards of Menus & Venues and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients. Work hand in hand with the Director of Events, Sales Manager, and a team of Events Managers to reach quarterly goals through the successful execution of Terrain Events including (but not limited to) weddings, showers, private dining, special events, fundraisers, festivals and off-site events.

• ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Lead and mentor a team of Event Managers and Coordinators, ensuring balanced workloads and professional growth. 

  • Serve as the primary contact for the Terrain events team, ensuring seamless communication with retail and cafe partners across the brand. 

  • Manage Venue budgets, including payroll and COGS, to meet financial targets. 

  • Oversee the planning and execution of events, from sales transition to day-of logistics, ensuring all details align with the venue's aesthetic and brand standards. 

  • Build and maintain strong client relationships 

  • Guide teams to deliver high-quality events that enhance terrain's reputation. 

  • Collaborate with retail partners to plan and execute joint campus events, aligning with brand and fiscal goals. 

  • Maintain event facilities, coordinate campus-wide events, and act as the point of contact for building services. 

  • Ensure compliance with health, safety, and liquor laws, especially regarding minors and intoxicated guests. 

• POSTION REQUIREMENTS 

  • TIP/RAMP Certification, or willing to become certified  

  • Serve Safe Certified, or willing to become certified 

  • A minimum of 5 yrs. experience as a team manager in a comparable restaurant or event environment 

  • Strong work ethic and excellent multi-tasking skills 

  • Personable and professional demeanor 

  • Ability to work in a standing position for long periods of time (up to 10 hours), nights, weekends and holidays. 

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.