Senior Field Application Engineer at AIRGAIN INC

About Us:

Airgain is a premier provider of wireless connectivity solutions, offering a range of embedded components, external antennas, and integrated systems worldwide. We streamline wireless connectivity across devices and markets, with a focus on solving complex connectivity challenges, expediting time to market, and optimizing wireless signals. Our mission is to connect the world through optimized, integrated wireless solutions. Our product portfolio focuses on three key markets: enterprise, consumer, and automotive. Airgain is headquartered in San Diego, California and maintains design and test centers in the U.S., U.K., and China.

About The Team:

We simplify wireless: We’re a fast-moving technology company focused on bringing to market innovative solutions that solve complex RF engineering problems. You’ll be part of a highly accomplished team with excellent professional development and upside potential.

Summary:

We are looking for highly motivated Senior Field Applications Engineers/Field Systems Architects to support the sales and marketing efforts of our WLAN antenna solutions for customer premises equipment (CPE). This includes cable, FTTH, and 5G FWA gateways, set-top-boxes, extenders, and mesh systems. Core responsibilities include providing hands-on technical customer support as well as all elements necessary to verify, test and debug high-performance embedded antenna systems as well as external antenna used for deployment in customer premises broadband solutions deployed by various operators in the United States.

Essential Function:

• Troubleshoot problems in embedded operating systems and IP networks and document any field issues
• Setup regular calls with customers to provide updates and directions to internal teams as needed
• Present and explain complex concepts to customers
• Provide training to customers on Airgain Embedded Antenna Systems
• Defining process and procedure
• Delivery of technical reports and demonstrations, both remotely and in person
• Partner with the design engineers on new designs to meet customer requirements
• Manage and prioritize workload of test houses after discussing with key holders of various projects
• Manage technical relationships with domestic carriers
• Extract customer requirements for Airgain Embedded Antenna Systems
• Test planning with tier 1 operators
• Understand customer project schedule and plan supporting resources from engineering, product management, and system test teams
• Support the Airgain US Sales team

Requirements/Qualifications:

• Bachelor’s in Electrical Engineering, Computer Science, or Computer Engineering
• 10 years as a field application engineer or similar technical role
• Deep technical knowledge of RF radio systems for Wi-Fi
• Embedded Linux operating systems
• Network performance metrics
• 802.11 Wireless LANs
• Antenna theory
• RF propagation in indoor and outdoor environments
• Proficiency in using high speed data communication test equipment.
• Good understanding of fundamental board level design and manufacturing concepts

Desired Skills and Qualification:

• Antenna design background
• Proficient with the use of lab equipment to test passive as well as active antenna systems.
• Antenna integrations or design (VNAs, anechoic chambers, HFSS, CST)
• Board level or mechanical design of test hardware
• Performance tools such as IxChariot and iPerf
• A good mixed-signal and high-speed data communications background including a firm grasp of signal integrity concepts, e.g., filtering, equalization, etc.
• Performing automation tests and analyzing results for customers
• Familiarity with over-the-air testing (OTA) methods
• Direct experience supporting antenna or system level customers in US
• Able to travel + 30% of the time throughout the US

Benefits available to Eligible Regular Full Time Employees:

• Bonus/Commission
• Medical/Dental/Vision
• 401K Match
• ESPP
• Life & Disability Insurance
• Vacation and Sick Leave
• Flexible hours
• Office Snacks

Compensation:

The US base salary range for this full-time position is $130,000 - $149,000 + target annual bonus. This position can be hired in Arizona, California, or Minnesota. Compensation for the position will be reflective of the local market.

Our salary ranges are determined by a number of factors, including but not limited to the role, location, job-related skills, relevant education, experience and training.

The range displayed on each job posting reflects the target range for new hire base salary for the position across all US locations and varies by the location of the position.

Our Talent team member can share more about our salary ranges and other benefits of working at Airgain, which are not included in the posted base salary range.

Compensation details: 130000-149000 Yearly Salary

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