Senior Field Engineer - Trident Consulting
San Ramon, CA 94568
About the Job
Trident Consulting is seeking a "Senior Field Engineer" for one of our clients in "San Ramon, CA". A global leader in business and technology services
Job description
As a Senior Field Engineer you will be integral to the successful delivery of high profile & complex infrastructure projects for our Fortune 100 hyperscale customers. Working alongside the wider Field engineering team and our delivery partners, you will take the lead on onsite delivery and communication with our internal and external teams to ensure projects are delivered to the high standards expected of the team. You will also take on a mentorship and training role for newer field engineers as we build the next generation of talent. This role will allow you to build on your previous field engineer experience, continue to develop deeper technical skills and start improving process and documentation by regularly sharing suggestions and feedback with the wider engineering team. If you love travelling around the world and are ready for to step up and take on a more senior role within a delivery team, then this is the role for you. This position will require the ability to travel globally up to 100%.
Role Overview
• Lead a variety of projects for our customers; across data center, enterprise and retail space ensuring all scope is completed and deliverables acquired on time
• Pull and terminate Cat6/6a and various fibre structured cabling systems
• Rack and stack network devices, decommission old devices and patch cables
• Deploy Fully Built Racks into Datacenters and other environments. Installing all cross connect cabling as required.
• Install Wireless Access Points, terminate, test and dress cabling to a high standard.
• Work with local partners or internal field engineers on more complex projects
• Mentor/Train newer colleagues so that they can execute effectively on their own and with other partners.
• Act as trusted advisor onsite ensuring customer standards and SE&I standards are maintained and exceeded.
• Provide lessons learned after projects with a view to raising the quality of the team's execution.
• Provide redline documentation updates to wider engineering team for review to ensure documentation is up to date and accurate.
• Provide accurate As-Built documentation after projects that require them to aid CAD team in delivering final documentation to customer.
• Maintain composure, always be willing to learn and accept and deliver constructive feedback in a fast-paced environment.
• Review upcoming assigned projects to ensure all provided scope and BOM meets the project requirements. Be comfortable using internal tools to access supply chain data and understand where to escalate when there are issues or gaps.
• Be hungry to expand your knowledge on core network technologies, including routing and switching, WIFI, firewalls, compute, storage, AV, power and cabling.
• Be prepared to travel to customer sites regularly.
• Understand the offerings & capabilities so that you can articulate them at a high level and spot business opportunities to be referred to the sales team for qualification.
• Always maintain a high level of courtesy and professionalism with customers.
Skills / Experience required for the Opportunity
• Minimum 5 years' experience in the Field deploying infrastructure projects for large enterprise customers for a VAR or SI.
• Cabling certification desirable - CNCI, BTEC, City & Guilds or BICSI
• Proficient in the use and understanding of copper and fibre testing equipment, including OTDR, fluke, network analyser and wire map
• Outstanding communication and organizational skills required.
• Self-disciplined, self-starter, professional who can successfully complete required scope to an industry leading standard.
• Ability to read and interpret MOPs, Cable Run Lists, Patch Plans and schematics
• Excellent ability to interpret impact of network changes.
• Deep experience in the installation, maintenance, and troubleshooting infrastructure components. Be adept at fault finding and troubleshooting in high pressure, mission critical environments.
• Knowledge of how to read and analyze wireless survey results (Ekahau, Airmagnet, Hamina etc) & reports as well as how to correctly advise changes to resolve signal issues and anomalies.
• Demonstrated experience of logical configuration –install firmware, push configurations, make configuration changes and troubleshoot using CLI & GUI
• Strong customer facing skills.
• Strong practical skills.
• CCNA/CWNA or demonstratable knowledge preferred.
Trident Consulting is an award-winning IT/engineering staffing company headquartered in San Ramon, CA. We were recently ranked #45 in SF Business Times fastest-growing private companies in California and also ranked #180 in the Inc 5000 fastest-growing private companies in America.
Trident provides Information Technology Staffing and SoW based solutions nationwide. Our clients span across Fortune 100 to innovative mid-market companies throughout the US
Job description
As a Senior Field Engineer you will be integral to the successful delivery of high profile & complex infrastructure projects for our Fortune 100 hyperscale customers. Working alongside the wider Field engineering team and our delivery partners, you will take the lead on onsite delivery and communication with our internal and external teams to ensure projects are delivered to the high standards expected of the team. You will also take on a mentorship and training role for newer field engineers as we build the next generation of talent. This role will allow you to build on your previous field engineer experience, continue to develop deeper technical skills and start improving process and documentation by regularly sharing suggestions and feedback with the wider engineering team. If you love travelling around the world and are ready for to step up and take on a more senior role within a delivery team, then this is the role for you. This position will require the ability to travel globally up to 100%.
Role Overview
• Lead a variety of projects for our customers; across data center, enterprise and retail space ensuring all scope is completed and deliverables acquired on time
• Pull and terminate Cat6/6a and various fibre structured cabling systems
• Rack and stack network devices, decommission old devices and patch cables
• Deploy Fully Built Racks into Datacenters and other environments. Installing all cross connect cabling as required.
• Install Wireless Access Points, terminate, test and dress cabling to a high standard.
• Work with local partners or internal field engineers on more complex projects
• Mentor/Train newer colleagues so that they can execute effectively on their own and with other partners.
• Act as trusted advisor onsite ensuring customer standards and SE&I standards are maintained and exceeded.
• Provide lessons learned after projects with a view to raising the quality of the team's execution.
• Provide redline documentation updates to wider engineering team for review to ensure documentation is up to date and accurate.
• Provide accurate As-Built documentation after projects that require them to aid CAD team in delivering final documentation to customer.
• Maintain composure, always be willing to learn and accept and deliver constructive feedback in a fast-paced environment.
• Review upcoming assigned projects to ensure all provided scope and BOM meets the project requirements. Be comfortable using internal tools to access supply chain data and understand where to escalate when there are issues or gaps.
• Be hungry to expand your knowledge on core network technologies, including routing and switching, WIFI, firewalls, compute, storage, AV, power and cabling.
• Be prepared to travel to customer sites regularly.
• Understand the offerings & capabilities so that you can articulate them at a high level and spot business opportunities to be referred to the sales team for qualification.
• Always maintain a high level of courtesy and professionalism with customers.
Skills / Experience required for the Opportunity
• Minimum 5 years' experience in the Field deploying infrastructure projects for large enterprise customers for a VAR or SI.
• Cabling certification desirable - CNCI, BTEC, City & Guilds or BICSI
• Proficient in the use and understanding of copper and fibre testing equipment, including OTDR, fluke, network analyser and wire map
• Outstanding communication and organizational skills required.
• Self-disciplined, self-starter, professional who can successfully complete required scope to an industry leading standard.
• Ability to read and interpret MOPs, Cable Run Lists, Patch Plans and schematics
• Excellent ability to interpret impact of network changes.
• Deep experience in the installation, maintenance, and troubleshooting infrastructure components. Be adept at fault finding and troubleshooting in high pressure, mission critical environments.
• Knowledge of how to read and analyze wireless survey results (Ekahau, Airmagnet, Hamina etc) & reports as well as how to correctly advise changes to resolve signal issues and anomalies.
• Demonstrated experience of logical configuration –install firmware, push configurations, make configuration changes and troubleshoot using CLI & GUI
• Strong customer facing skills.
• Strong practical skills.
• CCNA/CWNA or demonstratable knowledge preferred.
Trident Consulting is an award-winning IT/engineering staffing company headquartered in San Ramon, CA. We were recently ranked #45 in SF Business Times fastest-growing private companies in California and also ranked #180 in the Inc 5000 fastest-growing private companies in America.
Trident provides Information Technology Staffing and SoW based solutions nationwide. Our clients span across Fortune 100 to innovative mid-market companies throughout the US
Source : Trident Consulting
