Senior Field Service Engineer (Biotech) at Jobot
Thousand Oaks, CA 91319
About the Job
Experienced servicing electro-mechanical equipment in the Biotech/Pharma industry? Take a closer look!
This Jobot Job is hosted by: Jenner Wiggins
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $90,000 - $105,000 per year
A bit about us:
We are a Privately owned Biotechnology company. We design and manufacture the most advanced electromechanical systems for the Medical Device & Pharmaceutical Industries. These systems are used for R&D to clinical to GMP production. Our systems help save lives!
Why join us?
Job Details
SUMMARY:
As our Senior Service Engineer, you will provide technical support for electromechanical Biotech equipment, resolving issues by understanding its design and components. Diagnose problems, replace and upgrade hardware/software, and accurately document services, as well as create and update field service documents.
MUST HAVES:
TRAVEL:
DUTIES & RESPONSIBILITIES:
EDUCATION & EXPERIENCE:
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: Jenner Wiggins
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $90,000 - $105,000 per year
A bit about us:
We are a Privately owned Biotechnology company. We design and manufacture the most advanced electromechanical systems for the Medical Device & Pharmaceutical Industries. These systems are used for R&D to clinical to GMP production. Our systems help save lives!
Why join us?
- 401k Matching
- Medical, Dental, Vision
- PTO
- Collaborative team environment
- Hybrid schedule
- R&D Engineering Environment
- Stock Options
Job Details
SUMMARY:
As our Senior Service Engineer, you will provide technical support for electromechanical Biotech equipment, resolving issues by understanding its design and components. Diagnose problems, replace and upgrade hardware/software, and accurately document services, as well as create and update field service documents.
MUST HAVES:
- Electromechanical Equipment experience
- Biotech/ Pharma/ Medical Device experience.
- Troubleshooting HW and SW issues.
TRAVEL:
- Travel is up to 50% mostly within Southern CA.
DUTIES & RESPONSIBILITIES:
- Perform scheduled on-site services such as IQ/OQ, system installation, and preventative maintenance (PM) on PBS bioreactors in the field reliably, promptly, and with proper documentation.
- Troubleshoot and resolve in-depth PBS bioreactor hardware/ software-related issues/ questions in the field via calls, e-mails, and on-site visits in a professional manner.
- Provide necessary training for onboarding of new Service Engineers.
- Act as a backup internal resource for developing user requirements for product development, communicating feedback from customers to the internal team as applicable.
- Develop and help maintain field service procedures that pertain to his/ her skill set.
EDUCATION & EXPERIENCE:
- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, or related technical field with 5+ years of work experience at electromechanical equipment manufacturer(s).
- Hands-on experience working with bioprocess equipment.
- Solid understanding of bioreactor functions and components.
- Prior experience leading a team is preferred.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
90,000 - 105,000 /year