Senior Finance IT Systems Engineer at Gong.io
San Francisco, CA
About the Job
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth
The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform
More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently
For more information, visit .As Senior IT Finance Systems Engineer, you will support the planning and execution of NetSuite & other finance systems projects at Gong by leading the overall architecture and evolution of the finance systems topology
You will own the engagement with internal and external partners and manage projects from inception through the full SDLC life cycle
Reporting to the VP | Head of Information Technology, you will work closely with cross-functional teams to organize, report on, address and execute business needsRESPONSIBILITIESAct as NetSuite product owner while lending your strong expertise with integrated systems including NetSuite, Zip, Navan, Expensify, Ironclad, and Salesforce.Own the financial systems roadmap in conjunction with your business partnersWorking with your stakeholders you will drive the overall prioritization of the project pipelineArchitect and implement creative solutions to business problems by leveraging out-of-the-box NetSuite functionality, customizations, scripting, and workflows.Mentor and guide more junior level developersProvide NetSuite technical context to discussions about business needs to ensure we are leveraging native system capabilities wherever possible.Build accurate reports/searches as requested by management.Manage configuration changes to fields, workflows, roles/permissions, forms, records, saved searches, and reports and standardize the process that governs these changes.Create comprehensive technical documentation for our NetSuite deployment, including fully documenting existing and new customizations, scripts, workflows, and defined business processesAssist in designing, recommending, and implementing best practices as it relates to NetSuitePartner with Finance, Sales Ops, HR, and other functional areas to enhance and build critical integrationsResponsible for documentation, design and execution of IT General Controls and related system controls, ensuring Netsuite is maintained in a clean and organized manner that is always “audit ready”Partner & suggest best practices as it relates to NetSuite Billing Schedules and Consolidated InvoicingAssist in building and teaching how to build reports/searches to streamline processes.Enhance and/or create integrations between NetSuite and other systems including but not limited to: SFDC for transactional information, banking systems for payment application, Paystand (payment processor) & Avalara (for tax calculations).QUALIFICATIONS BS Degree in Computer Science.10+ years of in-depth implementation and support experience on NetSuite leading IT projects, preferably in a SaaS environmentProven experience with NetSuite advanced intercompany, multibook and ARM.Knowledge of accounting and business processes in SaaS companies is ideal.Solid understanding of full-cycle implementation of financial systems and application support processes.Track record of multiple successful NetSuite full-cycle implementations.Demonstrated strong functional skills within Order-to-Cash (O2C) and Procure-to-Pay (P2P) business processes.Strong personality, track record of leadership, able to make tough decisions and persuade stakeholders.Excellent written and verbal communication skills.Expertise in industry-standard Finance processes across the Finance organization.Familiarity with NetSuite, Zip, Navan, Expensify, Ironclad, and Salesforce
You are adept at SuiteScript and have familiarity with Netsuites complete offeringExceptional communication skills and a passion for collaborating with stakeholders (Accounting, Finance, Legal, Data Engineering) on functional processes, data challenges, and systems support and evolutionProject management and delivery ownership
Ability to collaborate efficiently with cross-functional stakeholders and communicate blockers and updates.Excitement about working on complex systems and applying analytical and problem-solving skills for data analysis, technical configuration, support, and troubleshooting.Bias for action and willingness to prioritize and execute high-priority tasks, managing multiple projects simultaneously.Big-picture thinking and the ability to recommend and implement scalable, optimized business process solutions.PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.Mental Health benefits with covered therapy and coaching.401(k) program to help you invest in your future.Education & learning stipend for personal growth and development.Flexible vacation time to promote a healthy work-life blend.Paid parental leave to support you and your family.Company-wide recharge days each quarter.Work from home stipend to help you succeed in a remote environment.The annual salary hiring range for this position is $163,200 - $192,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location
At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations
The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits
Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out
We may have more roles for you to consider and would love to connect.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers
All Gong recruiting email communications will always come from the @gong.io domain
Any outreach claiming to be from Gong via other sources should be ignored.Gong is an equal-opportunity employer
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.To review Gong's privacy policy, visit for more details.#LI-AC1
The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform
More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently
For more information, visit .As Senior IT Finance Systems Engineer, you will support the planning and execution of NetSuite & other finance systems projects at Gong by leading the overall architecture and evolution of the finance systems topology
You will own the engagement with internal and external partners and manage projects from inception through the full SDLC life cycle
Reporting to the VP | Head of Information Technology, you will work closely with cross-functional teams to organize, report on, address and execute business needsRESPONSIBILITIESAct as NetSuite product owner while lending your strong expertise with integrated systems including NetSuite, Zip, Navan, Expensify, Ironclad, and Salesforce.Own the financial systems roadmap in conjunction with your business partnersWorking with your stakeholders you will drive the overall prioritization of the project pipelineArchitect and implement creative solutions to business problems by leveraging out-of-the-box NetSuite functionality, customizations, scripting, and workflows.Mentor and guide more junior level developersProvide NetSuite technical context to discussions about business needs to ensure we are leveraging native system capabilities wherever possible.Build accurate reports/searches as requested by management.Manage configuration changes to fields, workflows, roles/permissions, forms, records, saved searches, and reports and standardize the process that governs these changes.Create comprehensive technical documentation for our NetSuite deployment, including fully documenting existing and new customizations, scripts, workflows, and defined business processesAssist in designing, recommending, and implementing best practices as it relates to NetSuitePartner with Finance, Sales Ops, HR, and other functional areas to enhance and build critical integrationsResponsible for documentation, design and execution of IT General Controls and related system controls, ensuring Netsuite is maintained in a clean and organized manner that is always “audit ready”Partner & suggest best practices as it relates to NetSuite Billing Schedules and Consolidated InvoicingAssist in building and teaching how to build reports/searches to streamline processes.Enhance and/or create integrations between NetSuite and other systems including but not limited to: SFDC for transactional information, banking systems for payment application, Paystand (payment processor) & Avalara (for tax calculations).QUALIFICATIONS BS Degree in Computer Science.10+ years of in-depth implementation and support experience on NetSuite leading IT projects, preferably in a SaaS environmentProven experience with NetSuite advanced intercompany, multibook and ARM.Knowledge of accounting and business processes in SaaS companies is ideal.Solid understanding of full-cycle implementation of financial systems and application support processes.Track record of multiple successful NetSuite full-cycle implementations.Demonstrated strong functional skills within Order-to-Cash (O2C) and Procure-to-Pay (P2P) business processes.Strong personality, track record of leadership, able to make tough decisions and persuade stakeholders.Excellent written and verbal communication skills.Expertise in industry-standard Finance processes across the Finance organization.Familiarity with NetSuite, Zip, Navan, Expensify, Ironclad, and Salesforce
You are adept at SuiteScript and have familiarity with Netsuites complete offeringExceptional communication skills and a passion for collaborating with stakeholders (Accounting, Finance, Legal, Data Engineering) on functional processes, data challenges, and systems support and evolutionProject management and delivery ownership
Ability to collaborate efficiently with cross-functional stakeholders and communicate blockers and updates.Excitement about working on complex systems and applying analytical and problem-solving skills for data analysis, technical configuration, support, and troubleshooting.Bias for action and willingness to prioritize and execute high-priority tasks, managing multiple projects simultaneously.Big-picture thinking and the ability to recommend and implement scalable, optimized business process solutions.PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.Mental Health benefits with covered therapy and coaching.401(k) program to help you invest in your future.Education & learning stipend for personal growth and development.Flexible vacation time to promote a healthy work-life blend.Paid parental leave to support you and your family.Company-wide recharge days each quarter.Work from home stipend to help you succeed in a remote environment.The annual salary hiring range for this position is $163,200 - $192,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location
At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations
The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits
Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out
We may have more roles for you to consider and would love to connect.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers
All Gong recruiting email communications will always come from the @gong.io domain
Any outreach claiming to be from Gong via other sources should be ignored.Gong is an equal-opportunity employer
We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.To review Gong's privacy policy, visit for more details.#LI-AC1
