Senior Firmware Quality Engineer - Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsaras Quality Engineering (QE) team uses test engineering and data analysis skills to drive product quality so that our customers can realize the full benefits of our platform. In addition to testing the product, the QE team seeks to cultivate a quality culture that produces best-in-class product reliability, usability, and performance across all of our product development teams.

Were looking for an experienced firmware quality engineer for our Dashcam products for the safety products group, which includes a camera, recording video, performing AI analysis, and streaming.

This is a remote position open to candidates residing in Canada or the US except the San Francisco Bay Area and NYC Metro Area.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the worlds physical operations.

• You are a life-long learner: We have bold goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, problems, and customers that push us to learn on the go.

• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.

• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

In this role, you will: 

• Work in close collaboration with Development and Product teams, to define quality goals, expand test coverage, and ensure rapid delivery of high-quality products to our customers

• Work closely with firmware engineers to understand architecture, break it into functional parts, and develop a plan to test, validate, and identify issues

• Rapidly diagnose issues and perform root cause analysis with firmware, backend, and full-stack developers

• Actively champion a culture of quality by analyzing product quality data and deriving/delivering actionable product quality insights to product development teams

• Create and maintain comprehensive and effective test suites

• Run systems-level manual and automated in-house acceptance tests and real-world driving tests to detect defects and regressions in our cloud application and devices 

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for this role:

• Bachelors degree or higher in Electrical, Electronics, or Computer Engineering

• 5+ years of experience in a quality engineering function

• 4+ years of test design experience

• 2+ years of automation experience with Object oriented programming in Python

• Strong technical understanding of embedded + distributed systems

• Working experience with automated test environments and manual test beds

• Proven abilities for effective low-level troubleshooting and root-cause analysis

• Experience building and/or working with automated testing frameworks

• Strong communication skills, comfortable working with teams from diverse backgrounds

An ideal candidate also has:

• 3+ years of experience in embedded systems testing (Camera Safety products preferred)

• Proficiency with querying languages like SQL

• Proficiency with Streaming protocols including HLS/RTSP/DASH/WebRTC

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$99,365—$167,000 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.