Senior Housing Specialist - Rochester Housing Authority

TYPICAL WORK ACTIVITIES:

Coordinates the activities of a small housing office, assigning tasks to clerical workers and monitoring workflow, overseeing activities including report preparation, requisition and purchase of supplies, and maintenance of office records; Maintains, or coordinates clerks who maintain, participant and housing records; Contacts various human service agencies and refers tenants to such organizations as visiting nurses, Department of Social Services, medical transportation, and youth and family counseling; Daily involvement with project maintenance activities, including communication with maintenance staff, and facilitating needed maintenance and repair work; Prepares correspondence dealing with housing applications, participant selection, project or program regulations, and related activities, and completes multiple forms and ledgers using a personal computer; May assist in evaluating, planning, organizing, and coordinating operational activities, including property management and participant relations; May participate in a variety of surveys and studies relating to housing activities; May be initial point of contact for outside agencies and vendors; Continues to perform Housing Specialist tasks, as needed, and also for training purposes (including): Interviews prospective participants to complete housing applications and collect eligibility information and documentation; Interviews new and current participants to obtain data regarding income and household expenses and collects documents of proof, then verifies information is accurate by checking directly with sources; Determines eligibility and suitability of participants for residency in public housing and Section 8 programs, and conducts recertification of housing eligibility for current participants; Computes income and expenses to determine participants’ rental charges; Inspects rental units to identify repair and maintenance needs and need for correction of safety hazards; Discusses with public housing participants complaints against them such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc., and delivers oral and written lease enforcement notices when necessary;