Senior HR Generalist - Quatrro - Quatrro HR Services

Quatrro Business Support Services is seeking a hands-on Senior HR Generalist to join our mission-driven team. This dynamic role spans the full spectrum of HR functions, from talent acquisition and retention to compensation, benefits, and compliance. We're looking for a proactive professional ready to dive into performance management, employee relations, and HR development while maintaining data integrity in our HRIS. As a key advocate for both client management and employees, you'll interpret policies, administer programs, and provide creative solutions. This is a client-facing role in which you will be required to build and maintain close working relationships with multiple Quatrro clients and serve as the subject matter expert in all things HR.

This hybrid position requires client site visits and onsite support in the Detroit metro area 3 days/week. Reliable transportation to client sites is required. If you're passionate about delivering comprehensive HR solutions and making a real difference in a fast-paced, not-for-profit environment, we want to hear from you!

Key Responsibilities:

• Partner with junior generalists, managers, and directors to execute client workflows, deliverables, and policies
• Lead full-cycle recruitment efforts, collaborating with our talent acquisition team to attract top talent
• Provide expert guidance on employees' life cycle, from onboarding to career development and beyond
• Manage and optimize HR processes, including performance management, leave of absence, and workers' compensation
• Serve as a trusted advisor to employees and management on HR policies and best practices
• Conduct investigations and resolve complex workplace issues with professionalism and confidentiality
• Mentor junior HR team members, fostering their growth and development

Qualifications:

• Bachelor's Degree in Human Resources, Business, or a related field
• 2-4 years of progressive HR experience, with demonstrated success in all areas of employee relations (i.e. hiring practices, training and onboarding, development, mediation, investigations, benefits enrollment, etc.)
• Strong knowledge of HR principles, employment law, and HRIS systems, including workers' compensation and risk management
• Excellent communication and interpersonal skills
• Advanced problem-solving and conflict-resolution abilities
• Proficiency in MS Office, with advanced Excel skills
• Experience with project management tools and applicant tracking systems
• Ability to build strong relationships across all levels of the organization, as well as with multiple clients
• Adaptability to handle the evolving needs of a dynamic workforce
• Strategic thinking with a focus on continuous improvement
• Passion for creating an exceptional employee experience

Nice to have:

• SHRM, HRCI, or similar professional HR certification
• Experience developing and implementing DEI initiatives
• Previous experience with a non-profit organization and/or knowledge of the Not-For-Profit sector

About Quatrro:

Quatrro Business Support Services provides crucial back-office support to diverse industries, including Automotive, Grocery/Food Distributors, Healthcare, Hospitality, Manufacturing, Not-For-Profit, Restaurant/Retail, and Technology. Committed to delivering best-in-class performance, Quatrro specializes in Finance & Accounting Services, Human Resources and Technology needs. Quatrro is dedicated to facilitating operational excellence for client organizations. 

Quatrro Business Support Solutions is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law.

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