#130955 Senior Human Resources/Academic Personnel Manager

DESCRIPTION

The Undergraduate College System at UC San Diego is what makes it so unique. No other University in the United States organizes the undergraduate experience around a College system as comprehensive as ours. Our Colleges - each with a population of approximately 5,000 students - help undergraduate students thrive in a welcoming community. All students have access to personalized advising, support services and leadership opportunities with all of the advantages of one of the best large, Tier 1, research institutions in the world. Each college is inspired by the philosophy of its namesake and has distinctive general education requirements, and a student life and residential experience attuned to that philosophy. Those Colleges that are numbered also embody a distinctive philosophy that is embedded in its culture. The Undergraduate Colleges Business Office (UCBO), established in 2012 provides financial, human resources, academic personnel, facilities management and related administrative services to the undergraduate colleges, which includes the Provost offices, Writing/Core sequence programs, academic advising, student affairs and residence life units, UC San Diego International House, as well as the Council of Provosts (COP). The UCBO coordinates it Human Resource standards with those of the Division of Academic Affairs and participates in a Collaborative effort to ensure accountability.

Reporting to the Assistant Dean for the Undergraduate Education (AD) the Senior Human Resources Analyst leads the preparation of the Undergraduate Colleges strategic HR plans. Actively participates with the AD, Council of Provosts (COP) and Financial Manager in strategic staff and academic HR planning, developing, and administering the overall College/UCBO HR/AP support activities and management. Directly responsible for the day-to-day work direction, planning, support, and HR reporting for the Undergraduate Colleges. Provide analysis and reports required to the AD, Council of Provosts, Deans of Student Affairs, and key leadership within the Colleges to facilitate strategic planning efforts.

Responsible for planning and oversight for the full scope of personnel and payroll activities for 250+ career and academic staff and 750+ student employees. Serve as primary Human Resource advisor for College Unit Heads, senior management and other staff and student supervisors on human resources and personnel issues. Manage a wide variety of HR issues which are often of a complex and sensitive nature. Supervise, direct and train staff responsible for coordinating and implementing the full range of staff and academic human resources functions including recruitment, hiring transfers, leaves, separations, benefits, classification and compensation, employee labor relations, performance management, work-life programs and payroll timekeeping. As functional manager, exercise leadership, discretionary authority, a high level of creativity, negotiation, investigative, analytical and problem solving skills primarily in the HR arena, with a strong grasp of EVCAA and UC guidelines and practices. Develop, interpret, implement and revise policies, procedures. Create, implement and maintain effective systems for internal and external coordination and update guidelines/procedures on a regular basis keeping pace with industry and campus standards.

QUALIFICATIONS

• Demonstrated experience with employment, compensation, classification, employee/labor relations, performance management, benefits, organizational planning, and training and development. Comprehensive knowledge and experience in human resources management and practices. Thorough knowledge of human resources concepts, policies and procedures, employment practices, labor relations, salary administration, training and other areas of human resources.

• Demonstrated experience in job analysis, classification, and compensation. Must possess deep knowledge of classification and compensation policies, with the ability to objectively analyze information and make responsible and appropriate classification and compensation recommendations. Must possess knowledge of the best practices of classification and compensation.

• Demonstrated knowledge of and experience with academic personnel processes related to recruitment, appointment, and salary review; knowledge of Unit 18 Policy (Memorandum of Understanding - MOU); and knowledge of University International Center's Visa procedures and policies and immigration laws pertaining to foreign scholars; knowledge of Labor Certification process and permanent residency procedures.

• Successful experience in recruiting, motivating and leading staff; in analyzing work flow and determining optimal staff configurations to meet operational and service needs; and in resolving performance problems and personnel issues. Strong supervisory skills.

• Demonstrated expertise and ability to collect and analyze data, interpret policies and procedures, and apply them to routine as well as unique and complex situations. Strong demonstrated experience and proven ability to establish or recommend alternative solutions. Expertise to develop innovative approaches, techniques, and procedures to provide more efficient and responsive services.

• Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Strong negotiating, problem-solving, and decision-making skills. Ability to exercise a high degree of flexibility and innovation to seek alternative solutions to unique or complex problems and issues.

• Thorough knowledge of organizational policies and procedures, knowledge of functional area and understands how work may affect other areas. Proven experience in effectively and accurately interpreting, developing, implementing, and enforcing policies and procedures.

• Proven success and ability to provide appropriate administrative and disciplinary actions to manage policy compliance in organized and non-organized areas. Use professional judgment in situations for which there are no established criteria or standards or where answers to problems are not readily apparent and initiate action and solutions. Utilize effective negotiation skills in the performance of functions to produce a satisfactory outcome for all parties concerned

• Skilled in communicating clearly and effectively verbally and in writing. Demonstrated strong communication skills for group activities including expressing ideas effectively, seeking and respecting the opinions of others, active listening and willingness to share ideas. Draft and create correspondence, templates and other forms of communication protocols.

• Strong, independent decision-making skills, exercise initiative, excellent judgment and tact in managing and completing administrative operations, maintaining confidentiality, and handling sensitive matters in the absence of close supervision.

• Demonstrated ability to handle very difficult or volatile situations / individuals effectively. Demonstrated counseling techniques with ability to act as a facilitator, exercise diplomacy, tact, professionalism, responsiveness, a high degree of flexibility, and solve concerns between individuals in a fair and equitable manner. Ability to resolve complex conflicts and mediate disputes promptly and with diplomacy.

• Demonstrated analytical, active listening, and critical thinking skills. Strong analytical and conceptual abilities to independently evaluate complex issues, formulate options, and develop solutions.

• Knowledge of a human resources management system (HRMS), and / or other related business software programs and systems. Demonstrated knowledge of computer systems and applications, including word processing, database, spreadsheet, and presentation software. Ability to incorporate computer technology to improve processes.

• Strong leadership and organizational skills. Ability to effectively manage a complex, multifunctional operation.

• Extensive knowledge of performance management systems sufficient to coach supervisors and advise employees.

• Ability to embrace and practice UCSD's Principles of Community including the commitment to strive to maintain a climate of fairness, cooperation and professionalism.

• Ability to build rapport and develop effective working relationships with individuals at various levels of the organization.

SPECIAL CONDITIONS

• Background check required.

• Duties may require direct contact and/or supervision of children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form with be required.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of Californias Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of Californias Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.