Senior Import and Transportation Specialist - JACOBS DOUWE EGBERTS

JDE USA, headquartered in Maynard, MA, is a fast-growing premium consumer packaged goods company that is a standalone subsidiary of JDE Peet’s, the largest pure-play coffee and tea company globally. JDE Peet’s business is fueled by a supply chain reaching more than 100 countries, unleashing the possibilities of coffee & tea through their strong portfolio of global, regional and local brands. These brands are built upon a rich history and heritage deeply rooted in the diverse coffee & tea cultures in which we work. The JDE Peet’s portfolio supplies coffee and tea to everyone, no matter who they are, where they are, or what their preferences are. JDE USA offers Tea Forté globally and L’OR Coffee in the U.S.

JDE USA is seeking to expand their team with a Senior Import and Transportation Specialist role, reporting to the Director, Logistics. The Senior Import and Transportation Specialist is to be the first point of contact between inbound goods flow, responsible for communication, coordination of air, ocean, truck, couriers, or any other services needed in the import and transportation of our goods.

Responsibilities

• Lead import and outbound transportation purchasing and coordination to best serve our company and customers in the most time efficient and cost-effective manner.
• Arrange and coordinate inbound operations relating to delivery schedules overseas imports from manufacturing partners and inbound/outbound material from domestic.
• Coordinate, schedule and monitor all imports from overseas manufacturing partners as well as inbound freight from domestic suppliers aligning with arrival requirements/need by dates.
• Determine alternate routes depending on vessel and port capacities, space limitations, and delays. Proactively work to resolve all shipping exceptions while goods are in transit.
• Manage all required documentation for all inbound logistics.
• Work with Domestic LTL and truckload services (outbound domestic truck transportation), to ensure client deliveries meet promised service levels and cost.
• Monitor and measure transportation partners, arrival notice turnover, customer brokerage and on-time delivery.
• Monitor, track, and update systems for status.
• Develop and maintain a transportation dashboard to include key metrics such as transportation trends, spend analysis, volume, outlook, SLA, etc.

• Bachelor’s degree in related field. Min of 8 years in logistics and import coordination.
• Working/Proven knowledge and adherence to global trade regulations. Experience in international shipping of food products.
• Effectively listen and communicate clearly to team members and vendors of status information and service requirements.
• Able to handle multiple tasks simultaneously and flexible/comfortable with shifting priorities.
• Proven knowledge with customs documents, pre-dispatch materials, HTS codes and other import requirements.
• Attention to detail and well organized.
• Strong time management skills.
• Works well with deadlines.
• Strong working knowledge of Excel.