Senior Information Systems Development Manager - Connecticut State Community College

Details:

Posted: August 27, 2024
Level: Administrator VI (SUOAF)
Hours: Full-time, 35 hours per week
Closing Date: Applications will be accepted until the position is filled with materials submitted by 5:00pm (EST) on Wednesday, September 11, 2024 receiving priority consideration.

Location:

CSCU System Office
61 Woodland Street Hartford, CT 06105 
**This position is hybrid**
For more information, please visit the campus website or www.ct.edu/hr/jobs

Connecticut State Colleges & Universities Mission:

The Connecticut State Colleges & Universities (CSCU) contribute to the creation of knowledge and the economic growth of the state of Connecticut by providing affordable, innovative, and rigorous programs. Our learning environments transform students and facilitate an ever-increasing number of individuals to achieve their personal and career goals.

CSCU Vision:

The Connecticut State Colleges and Universities will build on its long and successful history by working collectively - within and across institutions - and by engaging external partners to increase the number of students pursuing and completing personally and professionally rewarding certificate and degree programs, improving their social mobility, and helping the state to meet its current and future workforce demands.

CSCU Equity Statement:

The Connecticut State Colleges and Universities commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date: 

October 2024

Position Summary:

Oversees the development, deployment, and support of CSCU’s enterprise information systems that may include
Enterprise Resource Planning (ERP) system, Learning Management Systems (LMS) and other applications as assigned. Responsible for the end-to-end integration of software components to support the delivery of services. This includes the implementation of appropriate security controls to mitigate risk, maintain continuity of operations and safeguard CSCU’s information assets.

Example of Job Duties:

• Provides leadership and expertise relating to information systems and associated services. Oversees the end-to-end integration of software components to support the effective and efficient delivery of services.
• Assists in the planning and expansion of information systems.
• Leads the development and implementation of standard operating procedures and policies with an emphasis on maintaining and ensuring operation continuity and security of CSCU’s information assets.
• Plans and executes information system upgrades across IT functional teams and across all member institutions.
• Leads IT disaster recovery and business resumption planning, testing, and implementation pertaining to the information systems.
• Serves as a primary member on emergency response team pertaining to information systems.
• Supervises a team of professional staff and/or student workers.
• Oversees the performance of production environments. Responsible for ensuring maximum issue resolution in minimum time.
• Identifies and resolves cross-functional issues as they apply to operational processes within the organization, as well as recommending solutions for system-wide issues.
• Represents organization in system-wide technology initiatives.
• Plans, prepares, and manages budget. Assists in budgetary planning.
• Participates in creation and maintenance of the department’s Activity Based Costing model, KPIs and SLAs.
• Responsible for tracking operational tasks and projects in the designated project management tool assigned to area of responsibility.
• Works directly with vendors on equipment and software purchases, as well as SaaS subscriptions, and support and maintenance contracts.
•  Develops and implements IT processes in asset management, change management, incident management, and configuration management.
• Performs other duties related to those above which do not alter the basic level of responsibility of the position.

This posting includes qualifications, experience and skills but is not limited to the full duties and responsibilities that is stated within the Collective Bargaining Agreement.

Minimum Qualifications:

Bachelor’s degree with seven (7) years of successful experience with responsibilities involving direct design, development, and support of enterprise-scale information systems and five (5) years of experience in supervising full-time professional staff.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following: 

• Ability to motivate team members and to work effectively as part of a team.
• A strong work ethic.
• Broad IT computing infrastructure knowledge and the ability to proactively gather and recommend relevant infrastructure changes.
• Familiar with national and industry security standards and best practices pertaining to secure design, configuration, and development of information systems.
• Familiar with IT operation processes including asset management, configuration management, incident management, and change management.
• Familiar with IT performance matrix pertaining to information systems.
• Ability to assess performance and recommend new measures to improve performance.
• Experience in budgetary planning and cost analysis.
• Excellent customer service and communication skills.
• Ability to work with people of various backgrounds and on all levels of technical knowledge.
• Strong project management capabilities including project planning, resource management, time estimation and execution.
• Ability to take ownership and manage projects from start to completion.

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

Preferred Qualifications:

• An Advanced Degree 

Starting Salary:

Minimum Salary; $106,017 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. 

Application Instructions:

To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.  

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

For more information or to apply via our website at www.ct.edu/hr/jobs

Selection Procedure:

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. 

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination

CSCU does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice-president of Diversity, Equity, and Inclusion, (jchaisson-cardenas@commnet.edu).

CSCU IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F

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