Senior Infrastructure Engineer - West Bend Insurance Company
West Bend, WI
About the Job
Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary:Join our team as a Senior Infrastructure Engineer, a critical role focused on delivering robust solutions in cloud platforms, hybrid cloud infrastructure, and network services. In this position, you will provide technical leadership to our technology team, acting as a mentor, collaborator, and influencer. You will work with the latest in cloud technologies, driving innovation and fostering a culture of excellence. Join our organization, consistently recognized as one of the best places to work. We are excited to find the right candidate to join our team!
Responsibilities & Qualifications:*This is a hybrid role located in Madison, Appleton, or West Bend, WI*
The Senior Hybrid Cloud Infrastructure Engineer will be responsible for maintaining and optimizing our organization’s IT infrastructure across both cloud and on-premises environments. This includes the management of cloud services, automation tools, virtualized infrastructure, and network services. You will play a key role in designing, implementing, and managing hybrid cloud infrastructure, ensuring seamless integration of public and private cloud resources to optimize performance, scalability, and efficiency.
Key Responsibilities:
Design, deploy, and optimize hybrid cloud solutions to enhance scalability, performance, and resource efficiency.
Implement and manage cloud services, virtualization technologies, and automation tools to improve infrastructure utilization and streamline operations.
Monitor system availability and performance across cloud and on-premises environments, proactively addressing potential issues.
Support and maintain critical hybrid cloud infrastructure components to ensure optimal performance and reliability
Mentor and guide junior team members, fostering a collaborative, high-performance culture.
Lead the resolution of complex infrastructure challenges, leveraging advanced knowledge of cloud and virtualization technologies
Troubleshoot and resolve service interruptions in hybrid cloud environments, ensuring quick and effective recovery.
Conduct root cause analysis for system failures, apply corrective actions, and ensure long-term infrastructure resilience.
Develop and maintain disaster recovery and business continuity plans, focusing on hybrid cloud architectures.
Identify and mitigate potential security vulnerabilities within hybrid cloud environments.
Preferred Experience and Skills:
6+ years of experience in IT infrastructure, with a focus on hybrid cloud environments.
Strong technical expertise in cloud platforms such as Azure, AWS, or Google Cloud, as well as virtualization technologies.
Familiarity with automation tools like Ansible for infrastructure management.
Excellent written and verbal communication skills.
Proven problem-solving abilities with strong attention to detail.
Strong customer focus and a collaborative approach to working with stakeholders.
Ability to work effectively as part of a team, driving results and continuous improvement.
Demonstrated leadership skills, including the ability to guide and mentor junior team members.
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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
