Senior IT Business Analyst - Commercial Residential Lines - American Integrity Insurance Company of Florida, Inc.

About Us:

American Integrity Insurance, a premier writer of homeowners insurance, has more than 280,000 customers and is exclusively represented by more than 1,000 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home and dwelling insurance to families throughout the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past ten years.  We have also rated among the Top Workplaces in the USA by USA Today for the past four years.

A Day in the Life:

Who Says Insurance Can’t Be Fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn’t understand the importance of having fun, helping others and giving back. Our company culture is priceless, and we hold true to our six core values: integrity, commitment, teamwork, humility, passion and fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance to Florida residents and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.

Learn more about American Integrity Insurance and our job opportunities at https://careers.americanintegrityinsurance.com.

This Job: IT Business Analyst - Commercial Residential Lines

You'll Report To: IT Business Analysis Manager

The IT Business Analyst will assist in launching a Commercial Residential line of business by liaising with our Product, Underwriting, and Executive teams, amongst others, and translating stakeholder needs into technical requirements. The IT Business Analyst will serve as the conduit between the business stakeholders and the IT development and design teams. 

Key Job Functions:

• Elicits requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and workflow analysis.
• Plans, designs and recommends business processes to improve and support business activities.
• Assists in the development of test plans/test scenarios and provide support during business application testing to verify requirements and business needs are fully implemented.
• Interprets stakeholder business needs and translates them into application (functional and non-functional) and operational requirements that improves the organization’s operating efficiencies and costs.
• Actively participates and supports the delivery of business capabilities within an Agile framework (such as documenting or helping document user stories, acceptance criteria, root cause analysis, and provide effort estimates).
• Partners with stakeholders to gather and document requirements and explore potential solutions in collaboration with Developers and QA team members – can offer workarounds where determined.
• Tracks outstanding issues, effort estimates, implementation timelines and works with project delivery managers and release management team to plan implementation target dates.
• Interacts professionally and carries a positive attitude with a diverse group of executives, managers, subject matter experts, end-users and agents.
• Contributes to the overall growth and maturity of the Business Analysis function within the IT organization by engaging in collaborative and constructive discussions

Education: Bachelor’s Degree or equivalent combination of education and experience.

Experience: 

• 2-3 years of experience in Property and Casualty Insurance experience required.
• 1-2 years of experience in Commercial Residential Lines required.
• Preferred candidate will possess 3-5 years of experience in a Business Analyst role or similar function; candidates with Commercial Residential knowledge and no Business Analyst experience are invited to apply.

Skills:                                 

• Experience in technical, business and process documentation.
• Experience in communicating with varied organizational tiers.
• Exceptional analytical and problem solving skills.
• Presentation skills including delivery to varied organizational tiers.
• Ability to successfully collaborate in a team environment with multiple team members.
• Flexibility to work in a fast-paced, priority-shifting environment.
• Knowledge of Microsoft Visio, SQL querying, and policy and claims administration software. 
• Advanced usage of Microsoft Excel, Word, and PowerPoint.

Working Conditions: Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.

Travel: Minimum, as required.

ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties. 

American Integrity Insurance Group is an Equal Opportunity Employer.