Senior IT Project Manager - Rotech Healthcare Inc.

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions and home medical equipment.  We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.  Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Job Summary

We are seeking a dedicated Project Manager IT to join our team. This position facilitates the events and processes and assists the teams in delivering value by fostering team project management best practices. The role embodies the continuous improvement mindset and strives to improve this all in a robust way, relentlessly. You will work in strong collaboration with Software Development Life-cycle, System Architecture, Business Readiness Managers as well as stakeholders and vendors. You will oversee project delivery and work with the teams to continuously improve to deliver the best value in the most sustainable time frame.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Project/Program Planning

• Identifies, plans, and coordinates a set of related projects within a program, to manage their interdependencies in support of specific business strategies.
• Develops and implements long-term goals and objectives to achieve the successful outcome of projects and programs.
• Builds strong business relationships to define strategic plans and product roadmaps
• Coordinates cross-functional teams (IT & Business) to ensure project alignment with organizational goals.
• Works with the Director PMO to develop and manage a project change control process to ensure project teams operate within the scope of the change approval process.
• Develops and manages forecasting and tracking of resources, project costs and budget
• Manages project team capacity and supports resource capacity planning

Project/Program Management Execution

• Lead the planning, execution, and closing of technology projects, ensuring they meet specified timelines, budgets, quality, and regulatory standards.
• Communicate project status, updates, and results to stakeholders, including senior leadership and external partners.
• Monitor project performance using appropriate tools and techniques, ensuring continuous improvement.
• Ensures timely completion of tasks, maintaining project schedule and target dates
• Leads and directs high-priority matrix projects, which often require considerable resources and high levels of functional integration and interaction with project sponsors and teams.
• Conducts project and program meetings at leadership and/or executive levels
• Facilitates and manages the change control process as it relates to assigned projects; ensures project team operates within the scope of the change approval process. Notifies stakeholders of schedule, scope, and budget impacts
• Develops strategies around improving performance and results
• Identifies and evaluates the risks associated with program activities and takes appropriate action to mitigate the risks
• Develop and manage centralized, comprehensive project plans for assigned projects including estimation of work effort for associated project plans
• Document procedures to monitor the progress of the project and to take corrective action when necessary
• Draft presentations, briefings, and updates to senior leadership as well as key internal and external stakeholders
• Identify and monitor project and program milestones across departments and working teams
• Lead day-to-day operations of assigned projects
• Manages the ideation process including management of the portfolio of project abstracts which include project objectives, scope, strategy, technical details, milestones, risk analysis and cost estimates
• Monitor compliance of standard PMO methodologies, processes and tools
• Prepare for and lead cross-functional meetings, including weekly managers’ meetings, work-group meetings and other meetings as assigned
• Provide input on project work streams and design of key deliverables, (e.g., application system improvements, policies)
• Provide written updates on all projects as assigned. Compile data and generate status reports to project team members and leadership
• Recommends process and/or service improvements based on understanding and anticipation of internal and external business challenges
• Track outcomes and progress for all assigned projects on common dashboards and escalate risks and issues in a timely manner to appropriate leadership
• Analyze data and reports to shape implementation plans and solutions for assigned projects
• Assumes responsibility for all project phases and works directly with the business and third-party vendors in accomplishing project milestones
• Autonomously solve unique and complex problems that have a broad impact on the business
• Collaborate with Rotech training team members to coordinate development of user manuals, training materials and other documents as needed to enable business readiness and a successful implementation and turnover of the process or system to end users within various departments
• Conduct post-project evaluation and identify successful and unsuccessful project elements

Leadership/Management

• Develop strategic planning and prioritization for the portfolio of approved projects with the Director PMO and a cross-functional team of senior executive leaders. 
• Identify risks and opportunities, taking a proactive approach to problem-solving; shares reporting and insights with a point of view to make actionable recommendations to executives on behalf of the PMO.
• Work with the Director PMO to maintain a continuous view of resource demand and capacity across the portfolio.
• Mentor project managers
• Provide input and feedback to project team members
• Lead the identification and implementation of opportunities for process improvement within the PMO, IT, and in cross-department work toward strategic goals
• Continually review available resources to maintain first-hand knowledge of where resources can be best allocated; reevaluate current resources to determine project resource surplus and shortfalls
• Manages project team members throughout the project execution life-cycle
• Performs other duties as assigned

Travel

• Travel occasionally via airplane and/or vehicle

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

• Bachelor’s degree in computer science, management information systems, accounting, finance, or related field or relevant work experience, required

Preferred Education and/or Experience

• Previous management experience
• Project management courses and/or Project Management Institute (PMP) certification preferred
• Three years of experience in DME or healthcare industry preferred, or an equivalent combination of education and experience

Skills and Competencies

• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Machines, Equipment and Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork
• Utilize computer for extensive hours

Benefits

• 401k
• Medical, Dental and Vision
• Life Insurance and Disability
• Generous Paid Time Off and Paid Holidays
• Bonus and Incentive Opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.