Senior IT Specialist - Kforce Inc.
Springboro, OH 45066
About the Job
- The Senior IT Specialist will provide end user support for local and remote users. Install, support, and maintain local and remote networks and computers
- Deploy new infrastructure equipment including local area networks, wireless networks, servers and related office infrastructure
- Support and maintain corporate application systems for email and intranet
- The Senior IT Specialist will provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations and networks including software support and administration, installation, setups, error messages, system status, and downtime procedures, etc.
Requirements:
- Experience with computer systems support, Office365 Administration and license management, SharePoint Administration and support, and basic network administration
- Experience in local and remote helpdesk support
- Thorough working knowledge of Microsoft Office 365 and Windows Operating Systems
- Experience with Macintosh operating systems
- Exposure to Office365 setup or migrations
- Experience with Windows PC and Server Operating Systems
- Experience installing software, patches and updates on desktops, Laptops and Servers
- Hands-on experience with imaging and deployment and/or support of client systems
- Ability to handle customer escalation requests regarding IT support
- Experience with data gathering and reporting for support metrics
- Technical certificates
- Experience with Azure User and Device Management
- Experience with advanced MDM systems
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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