Senior IT Systems Engineer - Red Cup IT, Inc.

We are looking for a Senior IT Systems Engineer who is responsible for designing, implementing, and managing the organization's IT infrastructure. This role involves overseeing the day-to-day operations of servers, networks, storage systems, and cloud services to ensure optimal performance, scalability, and security. The Senior IT Systems Engineer will act as a technical expert, providing strategic recommendations and guidance on technology solutions, leading complex projects, mentoring junior staff and must be fluent in Mandarin, Taiwanese, and English.

Key Responsibilities:
Systems Design & Implementation:
◦ Design, deploy, and manage server and network infrastructure, including Windows and Linux servers, virtualization platforms, and cloud environments.
◦ Develop and implement strategies for system optimization, capacity planning, and scalability.
◦ Evaluate and integrate new technologies to improve infrastructure performance and security.

Cloud Infrastructure Management:
◦ Architect and manage cloud solutions in platforms like AWS, Azure, or Google Cloud.
◦ Oversee cloud security and compliance, ensuring adherence to best practices and regulatory requirements.

Network & Security Management:
◦ Design and implement robust network solutions, including firewalls, switches, and VPNs.
◦ Monitor network performance, identify bottlenecks, and troubleshoot connectivity issues.
◦ Establish and maintain security protocols to protect systems from threats and vulnerabilities.

System Monitoring & Maintenance:
◦ Proactively monitor system performance, security, and availability using tools like Nagios, SolarWinds, or Splunk.
◦ Perform regular system updates, patch management, and backups.
◦ Troubleshoot complex technical issues and develop solutions to minimize system downtime.

Project Management & Technical Leadership:
◦ Lead and execute IT projects, including system upgrades, migrations, and cloud implementations.
◦ Collaborate with cross-functional teams to define project requirements and timelines.
◦ Mentor and provide guidance to junior engineers and support staff.

Documentation & Reporting:
◦ Create and maintain detailed documentation of system configurations, procedures, and policies.
◦ Provide regular status updates and reports to stakeholders on system health and project progress.

Qualifications:
• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 8+ years of experience in IT systems engineering, administration, or related roles.
• Extensive experience with Windows and Linux server environments.
• Proficiency with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs).
• Experience with virtualization technologies (VMware, Hyper-V).
• Expertise in IT security best practices, firewalls, and data protection.
• Proven ability to lead complex technical projects from concept to completion.
• Must be fluent in Mandarin, Taiwanese, and English

Skills & Competencies:
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Proven leadership and mentoring capabilities.

Preferred Certifications:
• Microsoft Certified Systems Engineer (MCSE)
• AWS Certified Solutions Architect
• VMware Certified Professional (VCP)
• Cisco Certified Network Professional (CCNP)
• Certified Information Systems Security Professional (CISSP)