Senior IT Web Product Manager - Management Concepts

OVERVIEW

Do you thrive at the intersection of technology and business? Are you a visionary leader with a passion for building high-performing web development teams and exceptional digital products? If so, we want to hear from you!

 We are seeking a dynamic Web Development Director to lead our talented team in creating innovative and user-centric web experiences and self-service capabilities. In this role, you will leverage your deep technical expertise, business acumen, and communication prowess to drive strategic web development initiatives that align with our overall business goals.

 The Training and Development industry is constantly evolving. Customers demand new and engaging approaches to learning, supervisors want to compress training time without losing effectiveness, students desire mobility and flexibility, and new well-funded ed-tech companies are emerging, all while technology opens new possibilities and more.  Management Concepts is a thriving leader in the federal training space, and to continue our growth and leadership position, we need to continue to innovate, adapt, and evolve our digital capabilities.

 As our ideal candidate you are:

• A problem solver. You enjoy a challenge and will run with it. You can develop a detailed understanding of business processes and current-state implementations by analyzing business applications and their usage. You are passionate about using your analytical skills to solve business issues and optimize business processes.
• An organizer and facilitator. You understand the software development lifecycle (SDLC) and can apply formal processes to develop, monitor, and execute project plans and ensure that deliverables are completed on time and within budget while meeting business expectations.
• A great communicator. You have excellent communication and presentation skills, including technical writing skills. You have confidence in organizing and hosting meetings with business stakeholders to drive decisions and buy-in.
• A team player. You know how to leverage the smart people you work with. You know that the whole is greater than the sum of its parts on high-performing teams. You help others by providing guidance and direction where needed, acting as the bridge between the business and your team.

PRIMARY RESPONSIBILITIES(TB1) (TB2) 

·       Lead the Web Product Domain for the Technology Team within Management Concepts.

·       Provide strategic vision and leadership for the web development team, defining technical roadmaps, project timelines, and resource allocation.

·       Partner with key stakeholders (product managers, marketing, sales) to understand business needs and translate them into actionable web development plans. 

·       Develop and implement a web technology strategy/roadmap working with the VP of Technology designed to enhance customer, learner, and facilitator experiences resulting in increased engagement, loyalty, and retention, with a particular focus on learner self-service capabilities in the federal marketplace.

·       Build and lead a team, including technical business analysts, software developers, and PMs, focused on delivering world-class digital products and capabilities.

·       Engage and coordinate cross-functional teams including agency partners to define and execute product roadmap(s)/projects aligned with strategic business goals based on staffing capacity.

·       Apply agile concepts to collect feedback and evolve the strategy/roadmap on a regular cadence.

·       Oversee and drive the governance and change control process for the Web Product Domain.

·       Lead the development process from conception to launch, ensuring adherence to best practices, coding standards, and quality control measures.

·       Oversee the implementation of new technologies and frameworks, keeping the team at the forefront of web development trends.

·       Manage and mentor web developers, fostering a collaborative and high-performing team environment.

·       Conduct performance reviews and implement strategies to continuously improve the team's technical skills and knowledge.

·       Develop and maintain clear project documentation and communication plans to ensure transparency across all departments.

·       Track and analyze website performance metrics, identifying areas for improvement and recommending data-driven solutions.

·       Stay abreast of industry trends and best practices in web development, security, and user experience (UX).

 QUALIFICATIONS

·       Minimum 10+ years of experience in web development leadership or a related field.

·       Demonstrated ability to lead cross-functional teams and work collaboratively to achieve common goals.

·       Proven track record of successfully delivering complex web projects on time and within budget.

·       Strong understanding of web development methodologies (Agile, Waterfall) and best practices.

·       In-depth knowledge of front-end and back-end technologies (HTML, CSS, JavaScript, server-side scripting languages, databases).

·       Strong knowledge of the software development lifecycle and DevOps in a cloud environment.

·       Experience overseeing change control/governance processes leveraging agile/lean concepts including managing competing priorities and streamlining them to achieve desired outcomes.

·       Experience with content management systems (CMS) and e-commerce platforms a plus.

·       Excellent business acumen and product management experience, with a focus on translating business needs into technical solutions.

·       Strong analytical skills and ability to use data to drive decisions.

·       Superior communication, collaboration, and interpersonal skills, with the ability to effectively interact with both technical and non-technical audiences.

·       Strong leadership skills with a proven ability to motivate and inspire a team.

·       Passion for building high-quality, user-friendly web experiences.

·       Experience with Marketing, CRM, eCommerce, LXP, and invoicing functions associated with a training business providing ILT/VILT/Blended training is a plus.

·       Proven track record of successfully launching software products preferably in an enterprise environment.

·       Preferred experience with SaaS, building API-driven architectures, and iPaaS.

·       Experience with Agile methodologies and project management/roadmap tools such as Aha!, JIRA, or Asana.

·       Ability to thrive in a fast-paced, dynamic environment.

Ready to join our team and make a significant impact on our company's digital presence? We look forward to hearing from you!