Senior Leasing Agent - Second Street Fund Inc

Second Street Fund Inc. owns and manages a rental property portfolio consisting of residential multi-family, commercial and retail projects. The properties are located throughout Canada & USA. Proudly Managed by Second Street Fund, Gallery 459 in The Hive district of Oakland is the ultimate headquarters for all things inspiration.

Senior Leasing Agent- Gallery 459

GREAT time to grow your customer service or retail experience into a career in real estate! Compensation for a Senior Leasing Agent is $25 - $27 per hour (depending on experience) Schedule is full time- Thursday to Monday, 9 am to 6 pm. This position may require work on Saturday and Sunday.

The Senior Leasing Agent is to facilitate and execute all activities associated with the leasing of homes and/or apartments at the direction of the Property Manager and/or Assistant Manager. Includes, but is not limited to, providing tours and information, greeting prospects, answering phones, scheduling visits, taking applications, filing, and delivering notices.

DUTIES AND RESPONSIBILITIES

• Tour property and lease apartments to prospective residents.
• Prepare "model" apartment for showing to prospective residents (vacuum, dust, lighting).
• Maintain a clean, neat and orderly workstation, sales and management office.
• Be aware of the cleanliness of the property, its grounds and surrounding areas to ensure an attractive "curb appeal" to prospective residents.
• Thorough knowledge of lease terms, specifications, Fair Housing and community policies and procedures.
• Knowledge of required telephone and sales techniques.
• Knowledgeable of current rental rates, sizes, locations and amenities of the property.
• Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically.
• Responsible for shopping competitive properties.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.
• Develop and maintain an on-going resident retention program under direction of Community Manager.
• Responsible for proper maintenance of all resident and property files.
• Responsible for maintaining and updating Concierge Book, Property Information Handbook and Advertising Logbook.
• Efficient and timely processing of all required administrative forms, reports and related information.
• Flexibility in workdays and work schedule.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Courteous, efficient handling of resident and vendor requests and complaints.
• Responsible for always maintaining a professional appearance and attitude.
• Be aware of and always operate within OSHA (Occupational Safety & Health Act) standards and company Safety policies.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Minimum 2 years' experience as leasing agent for a multifamily urban or suburban property, of at least 100 units.
• High school diploma or general education degree (GED); or one to three months' related customer service experience and/or training; or equivalent combination of education and experience.

Physical Requirements: Extensive mobility required. Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including 4 flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Significant Typing and computer use required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.

Cultural Requirements: It is important that all Emerald Fund team members possess strong communication skills and strive to build relationships with fellow team members. We want all employees to possess an entrepreneurial spirit and be able to thrive in a fast-paced, changing environment. Second Street Fund employees should be passionate about what they do and be self-motivated. We expect that our team members will constantly seek opportunities, be innovative and most importantly, exercise ethical business practices and follow through on their commitments.

This employer requires all employees to pass a criminal background check. We will consider for employment qualified applicants with arrest and conviction records.