Senior Loan Operations Specialist (Commercial) at Coulee Bank

Coulee Bank is seeking an energetic, positive, subject matter expert to provide training to our loan operations department as a Senior Loan Operations Specialist. The ideal candidate will have a strong commercial background and help contribute to the profitability and growth of Coulee Bank by providing high quality loan documentation and operational support. In addition, they will provide training and establish proficiencies in the loan operations department on behalf of the Loan Operations Manager.

** IMPORTANT: Must be able to commute to one of our local offices weekly. **

Why Work for Coulee Bank?

Coulee Bank is a family owned community bank with a long-standing tradition of excellent service with strong roots within the communities we serve. Our mission is simple: Doing the Right Thing for Our Clients & Colleagues.

• Generous Compensation and Benefits Package
• 10 paid holidays a year
• 401K Match
• Profit Sharing
• $300 Health and Wellness Reimbursement
• $100 Coulee Clothing Attire
• Tuition Reimbursement
• Paid Volunteer Time

The ideal candidate can report out of the following locations: Minnesota: Minnetonka or St. Paul OR Wisconsin: La Crosse or Onalaska. Must be able to commute to the WI or MN office multiple times weekly.

Build a career in the financial industry with pathways for advancements.

We recognize that our success is based on the quality and dedication of our team members. That's why we will continually invest in your growth by providing ongoing training and professional development opportunities that deepen your skills and optimize your expertise in the financial industry.

A Day in the Life of a Senior Loan Operations Specialist (Strong Commercial focus):

• Pull Credit Bureau reports, flood determinations, UCC Searches and conducts necessary searches and research prior to loan closing.
• When required, order appraisal, title work, prepare closing statements, obtain flood certifications, and facilitate document signing.
• Review title work for any requirements or issues that need to be addressed.
• Completes internal checklists ensuring compliance with regulations, internal policies and procedures with high detail loan requests.
• Inputs consumer non-real estate and business loan data into Credit Quest (Loan Underwriting Software) ensuring accuracy and completeness in required fields.
• Determine, Prepare and Review appropriate loan documentation for respective closing and/or renewals in LaserPro (Loan Documentation Software) accordance with loan policy guidelines and compliant with regulatory requirements.
• Upload new and renewed loans, disbursing loan proceeds, and performance of any other required file maintenance on Jack Henry (Core System) accurately and timely.
• Perfect collateral accurately and timely to ensure banks lien position based on instruction outlined in request for loan documents. Set up ticklers to monitor receipt of collateral and financial documents.
• Prepare and index loan files in Synergy (Document Storage System) promptly.
• Perform departmental duties as required to maintain adequate workflow.
• Follow all established security and internal control procedures to protect the assets of the Bank and its customers.
• Prepares releases of bank's interest on paid off loans and sends paid letters to customers.
• Verify loan is accurately put on Jack Henry (Core System).
• Review attorney-prepared loan documents for accuracy, regulatory compliance, and adherence to lender's requirements, with attention paid to rates, terms, conditions, covenants, guarantees, etc.
• Perform other tasks, functions or other projects as assigned

The duties and skills outlined in this job description require performance factors that allow a person to meet or exceed the expectations of the bank in successfully performing the role:

• Consistently demonstrates the bank's core values; Serve, Care, Always Improving, Responsive and Flexible.
• Attention to detail: Demonstrates a high level of accuracy, attention to detail and can review work for errors.
• Maintain an advanced level of knowledge encompassing all systems & process that pertain to the position.
• Maintain proficiency in using all applicable software to this position.
• Participate in training to ensure knowledge of all pertinent procedure and regulatory requirements to perform all aspects of this position in a competent manner.
• Ability to manage and prioritize high volume work independently and in a team-oriented environment with minimal supervision in a fast-paced office.
• Ability to accept, support and implement continuous change.
• Continually improve processes that enhance the customer experience and build scale.
• Self-motivated and eager to take on new challenges.
• High level of organization, analytical and problem-solving abilities in time sensitive situations.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• High level of integrity and confidentiality required.
• Build solid working relationships with team members, acting as a resource for others.

Qualifications:

• Bachelor's Degree (B.A.) from a four-year college or university; three to five years related experience and/or training; or an equivalent combination of education and experience.
• Prior banking experience with knowledge of applicable banking regulations or policies; The BSA, Regulation Z, RESPA, HMDA, Fair Lending required.
• Prior experience in commercial loan documentation is preferred.
• Prior knowledge of Jack Henry Silverlake, CreditQuest and LaserPro is preferred.
• Proficient in the use of Microsoft products (Outlook, Teams, Word, Excel, etc.).
• Excellent verbal and written communication skills, and ability to effectively present information and respond to questions from groups of managers, internal staff and customers.

The likely salary range for this position is $28.00 - $35.00 per hour, this is however, not a guarantee of compensation or salary. Salary will be determined based on experience and could fall outside of this range.

Compensation details: 28-35 Hourly Wage

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