Senior Loan Servicer - Sandy Spring Bank

About Us:

Are you someone who seeks opportunity and has a true desire to grow your career with an organization that has enriched the lives of its clients and communities in the Greater Washington region for more than 150 years? If so, Sandy Spring Bank may be the perfect fit for you!​

 

Sandy Spring Bank is a growing financial services company focused on creating real experiences for our employees, clients, shareholders and communities. ​We are proud to have been certified as A Great Place To Work®, recognized by The Washington Post and the Baltimore Sun as a Top Workplace, by Forbes magazine as the #1 Bank in Maryland.  It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships.​

 

To help us attract the highest quality individuals, we offer a comprehensive benefits package to those who qualify. We offer competitive market salaries, paid time off, multiple retirement savings options, full health care options, life insurance, health care and dependent care flexible spending accounts, career development opportunities, tuition assistance and volunteer opportunities. We are proud to offer those, and so much more, making Sandy Spring Bank a remarkable place to work and build a career.

About the Job:

About The Job:

Sandy Spring Bank is currently recruiting for a Senior Loan Servicer. Under occasional supervision and following established procedures, the successful candidate will perform a variety of duties related to servicing new and existing Commercial, Consumer and Mortgage loans.  Includes functions such as loan boarding (booking) of complex deals such as Forebearance Agreements, Workouts, SWAPs and Participations.  Responsible for researching complex problems and providing output which can be used to train the team and others.  Root cause analysis and risk prevention should be a focus of these efforts. 

This role is expected to participate in projects at both the enterprise and department levels.  This role is also expected to work closely with peers to achieve optimal results.  An individual in this role will be required to identify and recommend changes to processes to ensure scalable and efficient processing within the team.

 

Some customer contact is required at all levels, primarily by telephone, to answer inquiries or assistance in research.  Familiarity with the FIS IBS loan system is preferred but not required.

MAJOR JOB ACCOUNTABILITIES:

• Daily Life of Loan Servicing Tasks - Accurately booking of new loans and modifications to the core system IBS. Review applicable loan documents and be able to recognize all information necessary for the proper set up. This may include corrections identified by the Quality Assurance review.  Process loan payment, payoffs and advances for Commercial, Consumer and Residential loans.  Review and monitor various quality assurance reports.  Assists management with monitoring daily workflow to ensure work in evenly distributed.
• Problem Solving -   Takes ownership of problems escalated through internal and external sources.  This may include issues related to booking or servicing of Commercial, Consumer and Residential loans.  May also be responsible for research and resolution of financial transactions impacting the banks books and records.  Identifies and facilitates process changes with broader viewpoint in mind.
• Project Support –  Particpates as a SME in enterprise level projects, interacting closely with Project Management Office (PMO) as needed.  May also lead department level projects with partners from across the broader organization.  Reponsible for representing the teams broader vision through these projects
• Teamwork - Assists other team member in Loan Servicing as needed. 
• Other duties as assigned.

Required Skills:

KNOWLEDGE, SKILLS, AND ABILITIES:  We should include any experience that is needed in this section.  i.e. any degree, years of experience etc.

• Problem solving skills are necessary to find solutions to problems that are technically complex and require interpretation, analysis, and understanding of bank systems.  Must be able to multi-task and handle large volumes of work while maintaining accuracy.
• Highly detail oriented with a critical degree of accuracy regarding data entry and analysis; good interpersonal and organizational skills; ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines.
• Must be a team player and also accomplish tasks independently.  Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
• Ability to operate standard office equipment such as calculator, copier, etc.   Experience using personal computers systems including Microsoft Office Excel  Microsoft Word  and database applications required.
• Position requires external and internal contact in seeking or supplying routine information.  Appropriate interpersonal and telephone skills needed to maintain a positive rapport throughout the organization.

Loan Servicing Levels

Position requires 5-7 years work experience in loan servicing or related banking experience.   A candidate should have experience with system conversions either having served as a SME or have responsibility for post conversion monitoring activities.   A candidate should be familiar with root cause analysis and remediation practices associate with a commercial, consumer or mortgage portfolios.   Position requires familiarity with general accounting principles common to the banking industry.

 

SPECIFIC PHYSICAL REQUIREMENTS:

Work requires reasonable mobility in and around the work area.  Ability to use standard computer and phone systems is required

 

WORKING CONDITIONS:

Normal office environment where there is almost no discomfort due to temperature, dust, noise, or other disagreeable elements.

 

Work includes little or no potential exposure to hazardous conditions.

 

Must be able to travel to remote company and/or client locations.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Compensation Information:

At Sandy Spring Bank, compensation is one part of our total rewards package. Compensation within the range will depend on your skills, qualifications, education, experience, and location. Additionally, full-time and part-time positions may be eligible to participate in department or company-wide incentive plans.

Additional Information:

Sandy Spring Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

If you require a reasonable accommodation to apply for a position, please call our job line at 1-800-399-5919 and select option 5. Requests are considered on a case-by-case basis.

 

Sandy Spring Bank partners with various job boards to advertise our openings. Please visit our website, www.sandyspringbank.com to confirm the validity of the job posting to avoid any potential fraudulent activity. We encourage and recommend all candidates to apply via our website.

 

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