Senior Manager, Card Risk - Upmarket at Capital One

Senior Manager, Card Risk - Upmarket

Senior Risk Managers at Capital One work with business partners to identify and mitigate potential risks. In this role, you will have the opportunity to support Upmarket, a core Capital One business, through the product development lifecycle from ideation to execution and marketing.

Senior Risk Managers at Capital One are highly motivated professionals with excellent organizational and communication skills. They are the front line of defense to ensure our Company remains stable and profitable. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Responsibilities:

• Work with business teams and other key stakeholders to help develop well-designed products, processes, marketing, and supporting technologies and implement risk management practices; support our business partners on risk / return trade-off decisions

• Lead risk framework discussions and drive creative solutions to improve the risk profile

• Participate in risk forums and business reporting routines and contribute to continuous improvement of risk management practices

• Lead ad-hoc projects to improve processes or control environment to mitigate risks 

• Analyze data to proactively identify risks and trends

• Stay abreast of the changing regulatory environment and understand the impacts to the business areas that you support

• Set and deliver on our well-managed agenda

• Support, partner, and interact with internal business clients

• Set direction, manage expectations, and lead cross-functional teams

Here’s what we’re looking for in an ideal teammate:

• You are passionate about identifying challenges and solving problems

• You think critically and seek to understand the business, its processes, risks and control environment

• You possess a relentless focus on quality and timeliness

• You adapt to change, embrace bold ideas, and are intellectually curious;  you test assumptions and challenge conventional thinking

• You develop influential relationships based upon shared risk objectives

• You create energy and an environment that fosters trust, collaboration, and belonging

• You do the right thing and lead by example; you have a passion for investing in the betterment of the team

Basic Qualifications:  

• Bachelor’s Degree or Military experience 

• At least 4 years of experience working in risk management or financial services

• At least 4 years of program management experience

• At least 4 years of experience in partnership management

• At least 2 years of experience working in a regulated industry or supporting risk or marketing for a regulated industry

Preferred Qualifications:  

• Masters Degree

• 6+ years of program management experience leading cross functional risk programs

• 6+ years of financial services risk management experience

• 2+ years experience in Agile or design thinking

• Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

• Lean, Six Sigma or Business Process Management certification

• PMP Certification or Masters Certificate of Project Management (CPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).