Senior Manager, Change Management - American Rental Association - Partnership

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of September 30, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 439 locations and has approximately 7,700 employees in North America.

Job Purpose

The role of the Change Management Leader is to oversee the change management efforts of multiple strategic projects that have broad impact across the business. This role within the Operations PMO interfaces with executive leadership, corporate functional leaders, field operations, and consultants.
The Change Management Leader plays a crucial role leading and facilitating change management to drive adoption and sustainment of project outcomes. Their primary focus is leading the human aspects of change, encompassing shifts in business processes, systems, technology, job roles, and organizational structures. This role demands an experienced professional adept at successfully driving organizational change, cultivating a culture of adaptability, and enhancing employee engagement.
This role is an integral member of the Operations PMO, leading change management efforts for various program and field operations teams supportive of both transformational and continuous improvement approaches across and within the business.

What you will do...

1. Strategic Change Leadership:

• Collaborate with key stakeholders to assess the impact of change initiatives on various departments and teams.
• Assess the magnitude and timing of major changes, the organization's change readiness and the key stakeholders most heavily impacted by the change.
• Support creation of standard change management methods, practices, and tools as part of the Herc E3OS Body of Knowledge.
• Ensure adherence to all compliance standards and always operate with integrity.

2. Team Leadership and Development:

• Act as a change champion to promote use of change management as a key determinant of project success.
• Provide ongoing coaching and mentoring around good change management practices to senior leadership, project managers, and site personnel to increase their effectiveness in driving sustainable change.

3. Change Communication Planning:

• Design and execute communication plans that effectively convey the purpose, benefits, and progress of change initiatives to all stakeholders.
• Create plans that accommodate the needs of different stakeholder groups impacted by the change.

4. Metrics and Measurement:

• Establish and track key performance indicators (KPIs) to assess the success and impact of change initiatives.
• Provide regular reports to project leadership on the progress of change efforts, identifying areas for improvement.
• Drive sustainment of project outcomes through effective change plans which promote effective knowledge transfer, process ownership, leadership alignment, and performance measurement.

5. Risk Management:

• Identify potential risks associated with change initiatives and develop proactive mitigation strategies.
• Proactively address resistance to change by implementing strategies to promote understanding and acceptance.
• Account for events that impact employees and review ongoing changes to identify too much change and potential change fatigue.

Requirements

• Bachelor's degree in related discipline.
• 5+ years of progressive experience in the related field or equivalent combination of education and experience
• Certification of Prosci ADKAR model a plus
• PMP certification a plus
• Demonstrated understanding of change management methodologies, organizational development, and strategic planning
• Demonstrated leadership, interpersonal, technical aptitude, and problem-solving skills
• Demonstrated high degree of emotional intelligence & cultural awareness
• Financial and performance skills to ensure change efforts improve project performance

Skills

• Strong Business Acumen
• Excellent communication, negotiation, and influencing skills
• Excellent organizational and prioritization skills
• Proven ability to liaison with internal and external teams
• Ability to manage multiple priorities; adaptable and flexible
• Ability to maintain the highest degree of integrity and confidentiality
• Relationship builder, influential and strategic partner
• Demonstrated project/program management competencies
• Trusted advisor

Compensation Data

$110,000k-$120,000

Req #: 61072

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.