Senior Manager, Cyber Hub Services - Johnson and Johnson
Raritan, NJ 08869
About the Job
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
At Johnson & Johnson, we all belong.
Summary
The Johnson & Johnson Information Security & Risk Management (ISRM) team is seeking a passionate leader with an interest in working within the life science industry as Senior Manager, Cyber Hub Services.
We are offering a unique opportunity for a highly motivated and innovative Senior Manager, Cyber Hub Services to join our organization. In this role, you will have the chance to build and establish a digital engagement platform that services as a one-stop-shop for all things cyber within our company. You will serve as a digital product owner to lead the development of a self-service portal with access to our existing catalog of services, promote visibility through dashboards, metrics, and reporting, and leverage innovative technology like Gen AI to enhance and streamline the cybersecurity experience for our J&J community. Additionally, you will play a key role in promoting a culture of cybersecurity accountability, improving ways of working through clearly-defined interaction models, further enabling self-service, and promoting accessibility. This capability will serve as the primary digital engagement platform for ISRM, and you will have the opportunity to partner across various teams, including business-facing teams, innovation and communications, and other teams, to ensure a seamless and branded experience. This role offers the chance to leverage cutting-edge technology, while also being able to envision and create a robust roadmap to expand the Cyber Hub experience into new areas beyond its current scope.
The candidate is expected to balance strategic thinking with detail orientation, offer mature leadership perspectives, and be a great storyteller - someone who is proactive and can shape messages to the executive committee, business groups, to all levels of IT, and to all J&J associates worldwide. This player / coach role will have the following key responsibilities:
Responsibilities:
- Lead the establishment and ongoing development of the Cyber Hub , acting as the primary digital engagement platform for all cybersecurity-related services and information.
- Build and enhance a self-service portal that provides access to a catalog of cybersecurity services, comprehensive dashboards, and engagement resources
- Utilize innovative technology such as Gen AI - in partnership with innovation and architecture teams - to enhance the Cyber Hub user experience and improve its ability to answer cybersecurity questions and provide users with key content, data, guidance, and policy information.
- Drive awareness and accessibility of cybersecurity throughout the organization, ensuring that all employees have the resources and knowledge they need to contribute to a secure environment.
- Develop and promote a culture of cybersecurity accountability, encouraging all employees to take an active role in protecting company assets.
- Be a product leader, with responsibility to champion and embrace the product operating model, working with customers, users, and other partners to identify unmet needs, and develop, maintain, and execute a comprehensive roadmap to expand the Cyber Hub ecosystem, connecting additional elements and services to further enhance the overall cybersecurity posture.
- Build business cases to address complex "pain points" and improvement opportunities, including scope, feasibility, resources, dependencies, investment, success criteria, and so forth.
- Measure value realization throughout the product lifecycle, incorporating external benchmarks, product OKR's, UX, product maturity, team health, and so forth.
- Demonstrate deep commitment to user-centric design, encompassing UX, CX, and accessibility, and take a proactive approach to continuous improvement, identifying opportunities to enhance the usability, functionality, and effectiveness of the Cyber Hub.
- Collaborate with the communications team to ensure a consistent and compelling look and feel for the Cyber Hub, aligning with company branding and messaging.
- Be a development leader, with responsibility to champion, embrace, and continuously mature agile ways of working (e.g.: roadmap, user stories, backlog, sprints, etc). Enact processes, governance, operational and communications structures to deliver with consistency, quality, compliance and speed.
- Have a regional/global view on solutions, building a good understanding of business practices in other countries/locales through a network of colleagues, in order to leverage or create harmonized solutions where possible.
- Bachelor's degree required, preferably in Cybersecurity, Security, Risk Management, Computer Science, Information Technology, Experience Design, or a related field.
- At least 8-10 years delivering and contributing across the digital product lifecycle to one or more digital products / platforms that are designed to engage, educate, and empower users.
- 3 years leading strategy and development of targeted digital products and services with a proven history of delivering valuable outcomes for customer-facing digital properties for large organizations.
- Experience in building and managing self-service portals and knowledge bases.
- Familiarity with innovative technologies like Gen AI and their application to cybersecurity.
- Excellent interpersonal, communication, and influencing skills, with the ability to collaborate effectively with cross-functional teams.
- Strong problem-solving and design thinking skills, including ability to bring clarity to ambiguous scenarios, shape viable solutions for complex problems, prototype to improve user understanding, and drive adoption of new thinking and approaches.
- Consistent track record in applying data for decision-making, delivering process improvement plans, surfacing areas of opportunity and assessing performance and value delivery.
- Self-motivated and proactive approach to work, with a proven track record of driving initiatives, taking ownership, and delivering results.
- Ability to travel up to 10% of the time.
- Master's degree
- At least 5-7 years of experience in cybersecurity, security, risk management, or related roles, with a strong general understanding of cybersecurity principles, frameworks, and industry best practices.
- Proficiency in creating dashboards and leveraging metrics and reporting tools.
- Experience working with large platform and SaaS-based tools.
The anticipated base pay range for this position is $118,000- $203,550.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• Employees are eligible for the following time off benefits:
o Vacation - up to 120 hours per calendar year
o Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
o Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year
• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
