Senior Manager, Field Services - PSSI
North Little Rock, AR 72114
About the Job
WHO YOU ARE:
Are you someone dedicated to maximizing efficiency of the Company’s food safety systems? Are you interested in leading a team of creative team members involved in creating preventive maintenance programs and so much more! This role may be for you!
WHO WE ARE:
- The Leader in food-industry-related contract sanitation and food safety
- Over $1 Billion in sales with an excellent history of organic and acquisition growth
- Over 16,500 team members throughout North America
- Corporate headquarters in Kieler, Wisconsin with team members working in over 400 customer plants throughout North America
OUR VISION:
To be the leading food safety solutions company that owns the standard of health and safety for our PSSI family and brand protection for our partners
- Safety: We are committed to the health and safety of our team members and set the standard of food safety for the protection of our customers’ products and brands.
- Integrity: We speak with candor, act with transparency, follow through on our commitments and abide by our principles and values.
- Team: We respect and value our team members, embrace diversity, and invest in their development through coaching and training.
- Customer Focus: We strive to exceed our internal and external customers’ expectations through open communication, relationships, and continuous improvement.
- Achievement: We manage our business to provide opportunities and stability for our team members, and bring value to our customers, owners, and the communities we serve.
WHAT YOU WILL DO:
The Senior Manager, Field Services will be able to satisfy the following duties satisfactorily:
- Lead the team of Regional Customer Service Managers and Equipment Installation Manager
- Drive productivity and cost improvement in customer service and equipment installations
- Develop and oversee safety management system for direct and contract field teams
- Track and manage reliability program for customer equipment systems
- Collaborate with engineering team on equipment installation designs and improvements
- Manage budgets and schedules for field service and installations
- Contribute to the overall effort of maintaining existing/future customers through effective management of personnel, and company assets.
- Contribute to management of the Company's food safety systems for the purpose of maximizing the efficacy and efficiency of Safe Foods intervention systems.
- Address requests from the Company's customers, Operations, Account Management Team and Distributors to resolve issues related to the efficient and effective operation of the Company's food safety interventions.
- Implement process and programs that enhance the following:
- Direct and Indirect personnel training for Safe Foods equipment.
- Quarterly/Annual audits/reviews.
- Team performance and personnel assessments.
- Company asset management.
- Safety and Environmental.
- Daily oversight and management of equipment installation team, management of outside contractors, and regular customer communication.
- Work directly with Sales Management team to prioritize and maximize the service team personnel and their interaction with existing and future customers.
- Perform any other related duties as required or assigned.
YOUR MUST HAVES:
- Must be 18 years of age or older.
- 10 years of relevant experience.
- 5 years of supervisory experience.
- Basic knowledge of such fields as accounting, business administration, construction or related
- Valid driver’s license.
- Ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.
- Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
OUR ENVIRONMENT:
Primarily and indoor/outdoor office environment, with regular customer site visits in a plant environment. While performing the functions of this role, the employee is regularly required to stand, set, lift, carry, push and/or pull up to 10 lbs. Respective Personal Protective Equipment (“PPE”) will be required and the noise level can vary.
WHAT WE OFFER:
- Medical, Dental, & Vision Insurance
- Basic Life Insurance
- 401k Retirement Plan
- Paid Holidays
- Paid Vacation
- Employee Assistance Program
- Training & Development Opportunities
Packers Sanitation Services, Inc. (PSSI) is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. PSSI is committed to complying with the laws protecting qualified individuals with disabilities. PSSI will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.
YOUR NEXT STEPS:
APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!
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