Senior Manager, Fountain Operations & Channel Development - Coca-Cola Beverages Florida

Senior Manager, Fountain Operations & Channel Development

Tampa, FL, USA Req #43011

Monday, August 19, 2024

Who We Are:

• Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
• Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
• Coke Florida was named as a 2023 US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.

What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:

• Total Wellness Programs including health, dental and vision plans
• 401K program with healthy company match
• Supplemental Life Insurance
• Three weeks of vacation pay, and 11 company paid holidays*
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Coke Florida is searching for a Senior Manager, Fountain Operations and Channel Development to work out of our Tampa HQ area office.

What You Will Do:

The Senior Manager, Fountain Operations and Channel Development reports to the Group VP, Food Service and On-Premise The main objective is to implement our Business Strategy and develop actionable insights for local market customers across key Food Service On Premise channels. In addition, a successful Senior Manager, Channel Development would leverage a two-prong approach not only developing priorities for the channel but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization.

Roles and Responsibilities:

• Actively manage FSOP principles to achieve annual business plan objectives including: Weekly/Monthly performance management stewardship; Revenue, Gross Profit, Net Outlet growth and FSOP strategic initiatives
• Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholders
• Have the ability to create both front line and Executive level presentations inclusive but not limited to performance, category insights, marketing programs etc.
• Development and refine of strategies, business standards, policies programs and operating guidelines to profitably grow the Food Service On-Premise Business
• Ability to communicate with C-Suite level executives
• Work collaboratively with cross-functional teams, to include, but not limited to: Profit Growth Management, Demand Planning, Commercial Marketing, Sales Operations, Local Field Sales and the North America Operating Unit (NAUO) to ensure the highest-level of customer service and performance
• Oversee the Post-mix Fountain business operations and coordinate with supporting resources from our mechanical services team, Call Center and field sales team to deliver a value-added customer experience and a profitable business operation
• Responsible for further defining and administering the channel policy, FSOP channel business standards, operating guidelines and documented policies to govern local and traditional customers and key accounts.
• Conduct post promotional analysis measuring the success levels of for your designated channel strategies and provide feedback to leader on market trends
• Work with Marketing team to develop local channel customer marketing programs
• Work with Category Management to gain key market and customer insights
• Build front line engagement with your assigned channels
• Assist the organization in developing a comprehensive, data driven and documented process to capture competitive analysis and insights to create a statistical relevant model that will help the organization better predict competitive responses, to include, but not limited to rebate programs, sponosrship levels, etc.

For this role, you will need:

• BA/BS Required; MBA/Master's degree preferred
• 7+ years of customer management and sales leadership experience
• Previous experience with Food Service On-Premise (FSOP) and Direct Store Delivery (DSD)
• Previous experience with Beverage category highly desired
• Project Management experience
• Experience working with Nielsen and other syndicated data
• Experience influencing effective negotiation and selling
• Travel is estimated to be 25-35%, primarily within the Coke Florida Territory

Additional Qualifications that will make you successful in this role:

• Change agent who thrives in a fast pace, ever changing environment
• Strong communication skills (Listening, Speaking, Writing, Inquiring)
• Strategic thinking: integrate diverse business insights and connecting the dots to develop holistic approach.
• Attention to detail
• Strong collaboration skills
• Experience with analytics and making data driven decisions
• Analytical thinking (Strategic Thinking Systematically, Problem Solving)
• Consumer Goods and Beverage Industry knowledge
• Customer focused

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Other details

• Job Family Commercial Leadership
• Job Function Corporate Development
• Pay Type Salary

Apply Now

initStaticMap(true); Coke Florida is searching for a Senior Manager, Fountain Operations and Channel Development to work out of our Tampa HQ area office. What You Will Do: The Senior Manager, Fountain Operations and Channel Development reports to the Group VP, Food Service and On-Premise The main objective is to implement our Business Strategy and develop actionable insights for local market customers across key Food Service On Premise channels. In addition, a successful Senior Manager, Channel Development would leverage a two-prong approach not only developing priorities for the channel but also engaging the field team and building capabilities to support our field team in becoming a world class selling organization. Roles and Responsibilities: Actively manage FSOP principles to achieve annual business plan objectives including: Weekly/Monthly performance management stewardship; Revenue, Gross Profit, Net Outlet growth and FSOP strategic initiatives Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholders Have the ability to create both front line and Executive level presentations inclusive but not limited to performance, category insights, marketing programs etc. Development and refine of strategies, business standards, policies programs and operating guidelines to profitably grow the Food Service On-Premise Business Ability to communicate with C-Suite level executives Work collaboratively with cross-functional teams, to include, but not limited to: Profit Growth Management, Demand Planning, Commercial Marketing, Sales Operations, Local Field Sales and the North America Operating Unit (NAUO) to ensure the highest-level of customer service and performance Oversee the Post-mix Fountain business operations and coordinate with supporting resources from our mechanical services team, Call Center and field sales team to deliver a value-added customer experience and a profitable business operation Responsible for further defining and administering the channel policy, FSOP channel business standards, operating guidelines and documented policies to govern local and traditional customers and key accounts. Conduct post promotional analysis measuring the success levels of for your designated channel strategies and provide feedback to leader on market trends Work with Marketing team to develop local channel customer marketing programs Work with Category Management to gain key market and customer insights Build front line engagement with your assigned channels Assist the organization in developing a comprehensive, data driven and documented process to capture competitive analysis and insights to create a statistical relevant model that will help the organization better predict competitive responses, to include, but not limited to rebate programs, sponosrship levels, etc. For this role, you will need: BA/BS Required; MBA/Master's degree preferred 7+ years of customer management and sales leadership experience Previous experience with Food Service On-Premise (FSOP) and Direct Store Delivery (DSD) Previous experience with Beverage category highly desired Project Management experience Experience working with Nielsen and other syndicated data Experience influencing effective negotiation and selling Travel is estimated to be 25-35%, primarily within the Coke Florida Territory Additional Qualifications that will make you successful in this role: Change agent who thrives in a fast pace, ever changing environment Strong communication skills (Listening, Speaking, Writing, Inquiring) Strategic thinking: integrate diverse business insights and connecting the dots to develop holistic approach. Attention to detail Strong collaboration skills Experience with analytics and making data driven decisions Analytical thinking (Strategic Thinking Systematically, Problem Solving) Consumer Goods and Beverage Industry knowledge Customer focused

• Tampa, FL, USA