Senior Manager I, Quality Assurance - TD Williamson

Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.

Overview:

Manages quality team to ensure TDW products/services meet company, customer and agency standards, regulations, and requirements.

Accountabilities:

Global Quality (25%)

• Provide Quality leadership, technical expertise, and coaching to leadership and Quality teams to evaluate, identify, and reduce the risk of loss through the application of Quality principles, knowledge and experience;
• Strategic member of the Quality Leadership Team responsible for developing and implementing a global strategy and multiyear road map around Quality and Governance;
• Supports the development and implementation of the Global Quality Management System, along with the tooling / systems necessary to automate the collection, analysis and reporting of quality data;

Quality Management System (25%)

• Manages the local Quality Management System to ensure TDW products meet applicable regulatory and industry standards;
• Coordinates the activities of all departments involved in reaching and maintaining ISO9001 certification (or other certifications as required);
• Monitors the program to ensure all policies, procedures & processes are in place and performed as specified;
• Manages the quality process activities in order to constantly improve its efficiency and effectiveness;
• Coordinates internal quality audits and aids leadership team in preparedness for 3rd party reviews.

Quality Control (25%)

• Develops, implements and monitors Quality Control procedures to ensure TDW products meet applicable codes and customer's requirements;
• Drives inspection team to audit and ensure the conformity of all incoming and internal manufactured goods;
• Monitors compliance to the Quality Control Standards (acceptance and rejection criteria) to ensure that all inspectors are using the standards;
• Oversees destructive & non-destructive tests plans;
• Oversees the required calibration of the quality equipment is performed in line with the standards;
• Serves as Quality Leadership representative in pre-production meetings to determine inspection criteria and quality plans.

Customer Satisfaction (15%)

• Supports Project Team(s) with customer facing root cause analysis and corrective action plans;
• Leads resources to ensure that inspections are prepared and organized according to the QA plans;
• Serve as Quality Representative on special orders;

Team Management (15%)

• Selects, evaluates, motivates and develops employees to ensure a qualified workforce necessary to meet company objectives, while complying with local employment guidelines,
• Sets personal objectives, provides fair and constructive feedback, assesses accurately employee performance, training needs, areas for improvement and possibility of future growth within the organization, and ensures training & development needs are addressed

Education and Experience:

• Bachelor of Science (4-year) degree from a regionally accredited college or university in Engineering discipline or other technical discipline (US) or Engineering master degree (Europe/India) or equivalent industry experience;
• Minimum seven (7) years of total QA and QC manufacturing and services experience as a Quality professional within country of reference; experience in the oil and gas industry and in ISO 9001 / TD 16949 / AS 9100 Quality System and API certification. Masters of Science, preferred.
• Minimum of four (4) years of supervisory/management experience.
• Professional certification preferred: ASQ CQE (Certified Quality Engineering) certification (US) and/or Six-Sigma Green Belt or Six-Sigma Black Belt training / certification.
• Proficient in written and spoken English to allow for effective interaction with global personnel.
• Ability to travel up to 25%
• Strong grasp and understanding of Quality methods and tools (including, but not limited to: Six-Sigma, Lean. APQP, FMEA, supplier control, statistics, DOE, auditing, correction/preventive action, continuous improvement);
• Ability to influence, inspire and motivate.
• Proficient in strategic goal development and deployment;
• Demonstrated expertise in statistical analysis programs