Senior Manager II, Last Mile Operations - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Manager II, LM Operations at RXO, you’ll provide support to home delivery services for a designated market region. You’ll be responsible for managing daily operations of motor carriers in a regional context for multiple locations, in support of the market operation either in the LMH or Dedicated network. You’ll maintain positive and ongoing relationships with external customers, assist in route planning and monitoring, and is responsible for generating positive customer satisfaction.

What your day-to-day will look like:

• Responsible for setting direction regionally in line with XPO values, goals in either in the LMH or Dedicated network
• Build and foster positive working relationships with customers to ensure continued operational improvements
• Work with national sales team on pricing, competitive advantages, and disadvantages to facilitate new avenues of growth
• Manage split and meet P&L budget goals
• Demonstrate business acumen to position market well for future growth opportunities
• Manage daily operations of contract carriers including maintaining contractor schedules, monitoring routes, reports, and fostering positive working relationships with contract carriers and helpers
• Pre-screen contract carriers from incoming applicant data base for contract eligibility based on DOT standards and company policy
• Identify problem areas, including restructuring routes to improve operational efficiencies
• Growth and development of department as it relates to new processes and procedures

What you’ll need to excel:

At a minimum, you’ll need:

• 5 years of related logistics experience, with supervisory experience
• Experience using Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint
• Effective organizational, leadership and presentation skills
• Strong business focus with demonstrated ability to act in partnership with management teams

It’d be great if you also have:

• Bachelor’s or master’s degree in Business, Logistics or related field
• Team-oriented work style - consults with team members and management as needed to complete assigned responsibilities
• Ability to work with minimal supervision
• Establishes and maintains effective, collaborative work relationships both internally and externally
• Maintains strict confidentiality

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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