Senior Manager Logistics Projects - Hermes

The Team:

The Dayton Distribution and Service Center supports E-commerce, Retail and Wholesale businesses for Hermès in the US. As a service center, we are considered the backbone of the company, providing services to all boutiques and departments while keeping the business in motion with limited delays or interruptions.

The Opportunity:

As the Logistics Project Director, in a context of strong, sustained US business growth, you will directly collaborate with both the COO and the Vice President of Distribution & Service Center to oversee the planning, implementation and tracking of key logistics projects that will support the Hermès US logistics and distribution roadmap on the short, medium, and long term.

Key projects will include (but not be limited to) the opening of a regional distribution center (3PL outsourced), the optimization of current New Jersey in-house distribution center operations, the optimization of the US transportation network, and the contribution to the roll-out of a new global supply-chain ERP system (SAP Retail).

You will also establish a strong reputation and build relationships with Hermès colleagues in both France and the US, as well as with external partners (3PL, consultants).

This role will be critical for the execution of the Hermès 5-year logistics and distribution roadmap in the US.

About the Role:

• Responsible for the planning and implementation of a new, 3PL operated regional distribution center, including all related strategic aspects (vendor assessment, DC location and dimension, workflows, systems, budgeting, training)
• Leads local change management activities related to the roll-out of a new Group merchandise supply chain tool ("Cockpit") in partnership with the New Jersey DC management team, US corporate IT & Merchandising teams, and Hermès Global teams
• Closely collaborates with the US corporate IT team on the planning, studies, and implementation of a new and/or upgraded version of the existing warehouse management system
• Acts as a business partner to the US corporate IT team and Hermès Global teams on the planning and roll-out of a new global supply-chain ERP system (SAP Retail)
• Identifies and mitigates risks, and drives continuous improvement throughout the supply chain for all other assigned projects (for ex. transportation network optimization, warehouse slotting) and activities (merchandise vs. non-merchandise, retail vs. E-Commerce), with sustainability at the core of all options and solutions identified
• Develops SOP documentation and reporting tools/KPIs to regularly track and monitor logistics projects and performance
• Partners with the Corporate Finance team on assigned projects budget planning and P&L accountability
• All other duties assigned by the VP of Distribution & Service Center

Supervisory Responsibility:

• No

Budget Responsibility:

• Yes

Decision Making Responsibility:

• Yes

About You:

• Qualifications and Education Requirements
  • 6-10 Years Minimum of Related Experience in Retail/Luxury Supply Chain
  • Bachelor's Degree required
  • LEAN certification preferred
• Preferred Skills
  • Strong interpersonal & communication skills, and ability to collaborate efficiently with all levels of the organization
  • Ability to work both independently (multitask with little supervision) and in a team environment (cross-departments/functions)
  • Ability to work under pressure, to anticipate and to adapt
  • Strong experience with retail logistics projects management; in particular, deep knowledge of various supply chain systems (Warehouse Management System, Order Management System), how they interact and how to improve flows
  • Strong analytical and organizational skills
  • Customer service mindset
  • French and/or Spanish language skills are highly desirable
  • Previous experience at Hermès or another luxury goods retailer
• Preferred Systems and Applications Used
  • Microsoft Outlook, Excel, Word and PowerPoint
  • SAP
  • Warehouse Management System ("Manhattan")
  • Transportation Management System

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

#LI-AI1A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.