Senior Manager, MC - Operational Excellence at BDO International
Potomac, MD 20854
About the Job
Job Summary:The Management Advisory Services (MAS) Senior Manager will work under the authority of the MAS National Practice Leader and is responsible for managing and delivering high value solutions to multiple clients initially in the areas of Technology Enablement, Finance Transformation, and Pre/Post Deal Support
In this role, the MAS Senior Manager is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm
The MAS Senior Manager is responsible for ensuring exceptional client service and high quality engagement deliverables
The MAS Senior Manager is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies
The MAS Senior Manager is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process
The MAS Senior Manager is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed.Job Duties:Drives professional, exceptional, high quality client serviceOversees, guides and mentors managers and staff on professional client service delivery excellenceActs as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identifiedConducts informational interviews and facilitates meetings with client management members during engagement processWorks closely with the Engagement Partner to ensure effective communication of control gaps and suggested improvements to processes, controls and overall risk management to client managementEnsures client service team appropriately analyzes client’s performance through financial results, KPIs and market growthEnsures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunitiesOversee and drive value-based diagnostic and analysis of performance improvement opportunities Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possibleEnsures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as neededDirects multiple client engagements and underlying economics to ensure engagement metrics are achievedIdentifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client’s industryIdentifies, grows and maintains strategic relationships with client personnel, including members of client management Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposesIdentifies new business opportunities to expand the Management Advisory Services practice and communicates such opportunities to his/her peers and practice leadershipWorks closely with the practice leadership to manage marketing and business development activities within practiceOversees the development of draft proposals and reports, and completes research, when neededDevelops thought leadership for the MAS practice by developing whitepapers and presentations on topics relevant to clients and the professionWorks closely with MAS leadership to refresh marketing materials and website content, when neededCollaborates with not only MAS leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospectsEnsures the development of efficient and effective project plans and project controlsFosters a positive demeanor, learning attitude and client service mentality with managers and seniors Supervisory Responsibilities:Supervises the workload of MAS Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product Ensures MAS Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes Evaluates the performance of MAS Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional developmentDelivers periodic performance feedback and completes performance evaluations for MAS Senior Associates and Associates in accordance with Firm guidanceActs as mentor to MAS Managers, Senior Associates and Associates, as appropriateActs as a leader and projects a professional, positive attitude toward client and firm personnelQualifications, Knowledge, Skills and Abilities:Education:Bachelors degree, required; degree with a focus in Finance & Accounting, Management Information Systems or Industrial Engineering, preferredMBA or other advanced degree, preferredExperience:A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert, requiredSignificant supervisory experience, requiredSignificant performing process reviews, systems reviews and reviews of application effectiveness, preferredExperience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, preferred Experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferredLicense/Certifications:PMP and/or CPA, preferredSoftware:Proficient in the use of Microsoft Office Suite, including Excel, Word, Power Point, preferredProficiency MS Visio for Process Analysis, preferredFamiliarity with various common middle market ERP solutions, preferredLanguage:N/AOther Knowledge, Skills & Abilities:Solid understanding and experience planning and coordinating all stages of advisory services methodologySuperior verbal and written communication skills, specifically business / report writingAbility to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firmAbility to successfully multi-task while working independently and within a group environmentAbility to collaborate with partners and managers within other service lines and industries, as well as Advisory leadersRecognition as a thorough leader with respect to the topics of governance, risk and controlSuperior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutionsCapable of working in a demanding, deadline driven environment with a focus on details and accuracySolid project management skills Solid grasp of general IT solution development and control concepts (leading practices)Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgetingExecutive presence to act as primary contact for clients while preparing and presenting to clients and potential clientsCapable of resolving complex business issues and proactive problem solvingCapacity to build and maintain strong relationships with internal and client personnel Ability to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as neededIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.National Range: $100,000 - $200,000Maryland Range: $100,000 - $200,000NYC/Long Island/Westchester Range: $100,000 - $200,000Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality
We offer flexibility and opportunities for advancement
Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do
Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities
BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S
team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S
and in over 160 countries through our global organization.BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP)
A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being
The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings
The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual
With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:Welcoming diverse perspectives and understanding the experience of our professionals and clientsEmpowering team members to explore their full potentialOur talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunitiesCelebrating ingenuity and innovation to transform our business and help our clients transform theirsFocus on resilience and sustainability to positively impact our people, clients, and communitiesBDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!*Benefits may be subject to eligibility requirements.Equal Opportunity Employer, including disability/vetsClick here to find out more!Full timePosting Date: 2024-10-10
In this role, the MAS Senior Manager is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm
The MAS Senior Manager is responsible for ensuring exceptional client service and high quality engagement deliverables
The MAS Senior Manager is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies
The MAS Senior Manager is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process
The MAS Senior Manager is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed.Job Duties:Drives professional, exceptional, high quality client serviceOversees, guides and mentors managers and staff on professional client service delivery excellenceActs as a high level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identifiedConducts informational interviews and facilitates meetings with client management members during engagement processWorks closely with the Engagement Partner to ensure effective communication of control gaps and suggested improvements to processes, controls and overall risk management to client managementEnsures client service team appropriately analyzes client’s performance through financial results, KPIs and market growthEnsures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunitiesOversee and drive value-based diagnostic and analysis of performance improvement opportunities Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possibleEnsures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as neededDirects multiple client engagements and underlying economics to ensure engagement metrics are achievedIdentifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client’s industryIdentifies, grows and maintains strategic relationships with client personnel, including members of client management Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposesIdentifies new business opportunities to expand the Management Advisory Services practice and communicates such opportunities to his/her peers and practice leadershipWorks closely with the practice leadership to manage marketing and business development activities within practiceOversees the development of draft proposals and reports, and completes research, when neededDevelops thought leadership for the MAS practice by developing whitepapers and presentations on topics relevant to clients and the professionWorks closely with MAS leadership to refresh marketing materials and website content, when neededCollaborates with not only MAS leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospectsEnsures the development of efficient and effective project plans and project controlsFosters a positive demeanor, learning attitude and client service mentality with managers and seniors Supervisory Responsibilities:Supervises the workload of MAS Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product Ensures MAS Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes Evaluates the performance of MAS Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional developmentDelivers periodic performance feedback and completes performance evaluations for MAS Senior Associates and Associates in accordance with Firm guidanceActs as mentor to MAS Managers, Senior Associates and Associates, as appropriateActs as a leader and projects a professional, positive attitude toward client and firm personnelQualifications, Knowledge, Skills and Abilities:Education:Bachelors degree, required; degree with a focus in Finance & Accounting, Management Information Systems or Industrial Engineering, preferredMBA or other advanced degree, preferredExperience:A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations or Information Technology Subject Matter Expert, requiredSignificant supervisory experience, requiredSignificant performing process reviews, systems reviews and reviews of application effectiveness, preferredExperience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, preferred Experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferredLicense/Certifications:PMP and/or CPA, preferredSoftware:Proficient in the use of Microsoft Office Suite, including Excel, Word, Power Point, preferredProficiency MS Visio for Process Analysis, preferredFamiliarity with various common middle market ERP solutions, preferredLanguage:N/AOther Knowledge, Skills & Abilities:Solid understanding and experience planning and coordinating all stages of advisory services methodologySuperior verbal and written communication skills, specifically business / report writingAbility to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firmAbility to successfully multi-task while working independently and within a group environmentAbility to collaborate with partners and managers within other service lines and industries, as well as Advisory leadersRecognition as a thorough leader with respect to the topics of governance, risk and controlSuperior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutionsCapable of working in a demanding, deadline driven environment with a focus on details and accuracySolid project management skills Solid grasp of general IT solution development and control concepts (leading practices)Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgetingExecutive presence to act as primary contact for clients while preparing and presenting to clients and potential clientsCapable of resolving complex business issues and proactive problem solvingCapacity to build and maintain strong relationships with internal and client personnel Ability to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as neededIndividual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.National Range: $100,000 - $200,000Maryland Range: $100,000 - $200,000NYC/Long Island/Westchester Range: $100,000 - $200,000Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality
We offer flexibility and opportunities for advancement
Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do
Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities
BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S
team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S
and in over 160 countries through our global organization.BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP)
A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being
The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings
The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual
With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:Welcoming diverse perspectives and understanding the experience of our professionals and clientsEmpowering team members to explore their full potentialOur talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunitiesCelebrating ingenuity and innovation to transform our business and help our clients transform theirsFocus on resilience and sustainability to positively impact our people, clients, and communitiesBDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!*Benefits may be subject to eligibility requirements.Equal Opportunity Employer, including disability/vetsClick here to find out more!Full timePosting Date: 2024-10-10
