Senior Manager of Digital Learning at Affordable Care LLC

The Senior Manager of Digital Learning leads the development, implementation, and management of digital learning strategies, overseeing the design, delivery, and continuous improvement of online training programs. This role involves leadership, strategic planning, collaboration with cross-functional teams, and leveraging technology to enhance learning and development initiatives.

Key Responsibilities

Strategic Leadership:

• Develop and execute the organization's digital learning strategy, aligning it with overall business goals and learning objectives
• Lead the digital transformation of learning and development initiatives, identifying opportunities to integrate emerging technologies like e-learning, mobile learning, and microlearning
• Collaborate with senior leadership, human resources, and other stakeholders to ensure digital learning solutions meet organizational needs

Program Design and Development:

• Oversee the design and development of high-quality digital learning programs, including e-learning courses, virtual instructor-led training, and blended learning solutions
• Manage the development of learning materials, ensuring alignment with adult learning principles, instructional design models, and industry best practices
• Work closely with instructional designers, subject matter experts (SMEs), and content developers to ensure learning content is engaging, effective, and accessible

Technology and Innovation:

• Lead the selection and implementation of learning technologies, including learning management systems (LMS), learning experience platforms, and authoring tools
• Stay up to date with digital learning trends and innovations, introducing new tools and technologies to enhance the learning experience
• Ensure the digital learning ecosystem integrates seamlessly with other enterprise systems (e.g., HRIS, CRM) to support learning management, tracking, and reporting

Team Leadership and Development:

• Manage and mentor a team of digital learning professionals, including instructional designers, e-learning developers, LMS administrators, and content creators
• Foster a culture of collaboration, creativity, and continuous improvement within the digital learning team
• Ensure the professional development of team members through training, coaching, and skill development opportunities

Evaluation and Analytics:

• Establish metrics to assess the effectiveness and ROI of digital learning programs, using data-driven insights to inform continuous improvement
• Monitor and report on learner engagement, course completion rates, and other key performance indicators (KPIs)
• Conduct learner feedback surveys, focus groups, and evaluations to ensure programs meet learning objectives and are aligned with business goals

Budget and Resource Management:

• Manage the digital learning budget, ensuring optimal use of resources and alignment with organizational priorities
• Negotiate with vendors and service providers for digital learning tools, platforms, and services
• Ensure the timely delivery of digital learning projects, meeting both budgetary and timeline constraints

Business Collaboration:

• Partner with internal teams, such as HR, IT, and business unit leaders, to assess training needs and ensure digital learning programs address critical skill gaps
• Engage with external vendors, consultants, and technology providers to implement and enhance learning solutions
• Communicate the vision, progress, and impact of digital learning initiatives to senior executives and stakeholders

Compliance and Accessibility:

• Ensure all digital learning content meets compliance, regulatory, and accessibility standards
• Maintain up-to-date knowledge of industry regulations and ensure the organization's digital learning programs comply with all relevant legal and corporate guidelines 

Additional Responsibilities:

• Additional duties and responsibilities as assigned

Qualifications:

• Proficiency in learning management systems (LMS), learning experience platforms, and e-learning authoring tools
• Knowledge of SCORM and other e-learning standards
• Experience with data analytics, reporting tools, and learning analytics platforms
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Strategic thinking and problem-solving skills
• Proven track record of developing and implementing successful digital learning strategies

Education and Experience:

• Bachelor’s or Master’s degree in education, Instructional Design, Educational Technology, Learning & Development, or a related field
• 5+ years of experience in digital learning, instructional design, or a related field
• 3+ years in a leadership or management role

#ACI