Senior Manager Payroll Operations - Emerson
St. Louis, MO 63101
About the Job
The Senior Payroll Manager for North America supervises payroll and time/attendance operations across the United States and Canada, ensuring timely and accurate payroll processing in compliance with regional laws and regulations. This role involves leading a team of payroll professionals and vendor partners, collaborating with HR, IT, Legal and Finance departments, and optimizing payroll systems and processes to support the organization’s strategic goals. This leadership position should reflect and drive a demeanor of continuous improvement ensuring Emerson is achieving standardization of processes and setups across all entities and that operations are effective and efficient in their delivery. The Payroll Operations Senior Manager-North America will act as the expert with knowledge in all areas of payroll and time/attendance operations across the United States and Canada. We look forward to seeing your application!
In this Role, Your Responsibilities Will Be:
- Provide direction, guidance and coaching to a multi-country staff to ensure effective utilization of resources and timely and accurate delivery of payroll and payroll downstream processes and career development.
- Foster a culture of continuous learning and professional development within the payroll team. Identify training needs, provide opportunities for skill enhancement, and support career growth. Conduct regular performance reviews and offer constructive feedback to help team members achieve their full potential.
- Sets strategy and direction for US & Canada Operations in accordance with Global Payroll Operations & Global HR & country HR strategy initiatives and leads in the execution of key North America objectives and SLAs including developing and maintaining operational health metrics and driving adoption of case management tools.
- Ensure payroll processes align with federal, state, and local laws, including regulatory reporting, labor laws and tax obligations in both the U.S. and Canada. Stay updated on changes in payroll and tax regulations and implement vital adjustments to maintain compliance. Conduct regular audits to ensure adherence to compliance standards and address any discrepancies.
- Analyze current payroll practices and find opportunities for process improvements and automation specific to North American payroll and time operations. Drive initiatives to streamline processes, reduce errors, and enhance efficiency.
- Promote an internal customer service focus through effective leadership, supervision and development of staff. Address and resolve payroll-related issues and discrepancies promptly, ensuring employee satisfaction.
- Drive effective policy development, administrative oversight, responsiveness to customer needs, and timely communication across the organization.
- Lead new payroll implementations, mergers, acquisitions & divestitures through the management and oversight of data needs and system configurations, driving standards in partnership with Digital HCM, HRIS, project teams and applicable vendor partners.
- Maintain efficient understanding of the software tools that are used to manage and maintain payroll, time/attendance and tax compliance
- Recommend, monitor and keep controls surrounding the payroll, payroll tax and time/attendance functions as required by the Sarbanes-Oxley Act and Internal Audit.
- Serve as escalation support for payroll, tax and time/attendance related issues and employer liabilities for healthcare, retirement, pension information, taxes and other related items.
You adjust communication to fit the audience and the message. You establish and maintain customer relationships. You learn from new experiences and others, and from structured learning. You readily adapt to personal, interpersonal, and leadership behavior. You display a can-do demeanor in good and bad times. You take time to ask questions and define the problem and make learning a priority and a goal.
- Bachelor’s degree in a Human Resources, Finance, Business, or related field.
- Minimum of 5 years working in a leadership/project leadership role with a global team that works in a customer service or operational support function
- Minimum of 10 years of related work experience, preferably in a high volume, multi-national payroll environment
- Experience with expatriates and executive compensation plans.
- Legal authorization to work in the United States – Sponsorship for this role will not be provided
- Experience with Oracle applications
- Experience with ADP applications
- Experience with mergers, acquisitions and divestitures
- Certified Payroll Professional (CPP)
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
